Tom James Company reviews

3.9

73% would recommend to a friend

(892 total reviews)
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Todd Browne

90% approve of CEO

76% positive business outlook

Tom James Company has an employee rating of 3.9 out of 5 stars, based on 892 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tom James Company employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

892 reviews
4.0
Dec 24, 2025

Immersive Interview

Recommend
CEO approval
Business Outlook

Pros

* Showed what the job entailed everyday through an in-person ride day * Big emphasis on mind-set

Cons

If you don't live close to your office of choice, you do have to travel for the ride day but that's really all

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Tom James Company Response
1mo
Thank you for taking time to write a thoughtful review! We are happy to see that you were pleased with your time at Tom James. It is important to us that each person at Tom James Company has the opportunity to build a long-term career for himself or herself. Feedback from current and past employs allows us to continue to grow and develop our opportunity for everyone.
4.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

good environment good workers negotiable

Cons

communication pay too many hours

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Tom James Company Response
1mo
Thank you for your response. It is important to us that people at Tom James Company have the opportunity to build a long-term career for themselves. We realize it takes time, a lot of hard work, and determination to build your own business. We appreciate all your hard work! Thank you again for your review
1.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

You create your own schedule

Cons

The managers asked why I was not working on saturdays and sundays....You will be working from 7:30am-7pm I had no life when I worked here.

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Tom James Company Response
6mo
As a company that really strives to build and develop people, we are sorry to hear you had a negative experience. Without being argumentative, we do like to take the opportunity when relevant to point out to any potential readers’ feedback that is factually incorrect. While we appreciate feedback of any variety, it's also important to be factual: 80-90 hours a week is not a common work schedule for new partners. In actuality, it varies widely according to skill & talent levels, lifestyle needs and goals. We would agree that in general, it takes a lot of hard work to build a business, but we feel 80-90 hours is a significant embellishment and encourage anyone with questions on this subject to simply speak to one of our people. People who struggle have the opportunity to participate in retraining programs (company paid), coaching (company/leadership paid), financial assistance programs and other performance improvement plans. Our culture is to stick by and support people who want to make it work as long as they are willing to work at it. We appreciate your comments and wish you the best of luck in your future endeavors.
Viewing 31 - 33 of 892 Reviews

Glassdoor has 964 Tom James Company reviews submitted anonymously by Tom James Company employees. Read employee reviews and ratings on Glassdoor to decide if Tom James Company is right for you.