Tom James Company reviews

3.9

73% would recommend to a friend

(892 total reviews)
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Todd Browne

90% approve of CEO

76% positive business outlook

Tom James Company has an employee rating of 3.9 out of 5 stars, based on 892 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tom James Company employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

892 reviews
1.0
Jul 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Employees mention supportive teammates and a fun, competitive environment especially early in your career. You’ll never be short on motivational speeches or energy in the office. Dont drink the Kool-Aid.

Cons

If you're considering working here, proceed with caution. Success at this company typically comes to individuals who are: Young, inexperienced, and lacking professional guidance Willing to accept vague answers and constantly told to “trust the process” (a phrase you’ll hear often when asking reasonable questions about unclear policies or business models) In a financially vulnerable position—so desperate for income they’re willing to do whatever’s asked The company openly admits to high turnover. During my interview, I was told, “We hire five people, and we expect at least one to stay.” That alone says a lot about how they view employees—as disposable and easily replaced. They dangle the dream of becoming a "$3M shareholder retiree"—but the path to that is intentionally murky. You're told you must "invest in your business," which really means spending your own money on: Company clothing Gas and vehicle wear-and-tear Your personal cell phone All of this comes out of your modest earnings (around $30K/year), which is often less than unemployment compensation. Realistically, you won’t see a livable income until 10–15 years in, and even then it might top out around $50–70K. By then, you’ve already sunk years of time and money into a system built to reward a tiny few while extracting the most from the rest. If you're young and eager to build sales skills, fine treat this like a temporary training ground. Get what you can out of it and move on. But don’t be fooled into thinking this is a long-term career path unless you’re fully aware of the risks and realities.

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Tom James Company Response
11mo
As a company that really strives to build and develop people, we are sorry to hear you had a negative experience. We realize it takes time, a lot of hard work, and determination to build your own business. Tom James is dedicated to providing training, coaching, technology and sales engagement platforms, 1-1 meetings, lucrative monthly bonuses and a positive culture in order to empower our Sales Professionals to be successful. Our number one goal is building people. Thank you again for your comments. Best of luck to you.
2.0
Jun 10, 2025

Not good long term

Recommend
CEO approval
Business Outlook

Pros

Great coworkers, get to work with successful people

Cons

Pay isn’t high enough for the work you put in, you either grind or you sink

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Tom James Company Response
1y
As a company that really strives to build and develop people, we are sorry to hear you had a negative experience. If there are any situations that you would like to discuss privately in more detail, we are always open to talking—just email careerdivision@tomjames.com. We want you to know that Tom James values your review and considers all comments. Thank you for taking the time to leave a review.
2.0
Jun 1, 2025

Sales representative

Recommend
CEO approval
Business Outlook

Pros

Flexibility and good products to sell, but it is very expensive

Cons

Pay structure and leadership policies- it wasn’t worth pursuing for a long period of time

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Tom James Company Response
1y
Thanks so much for taking the time to give us feedback. I am sorry to hear your experience at Tom James was a negative one. We realize it takes time, a lot of hard work, grit and determination to build your own business. Tom James is dedicated to providing training, coaching, technology platforms, 1-1 meetings, lucrative monthly bonuses and a positive culture in order to empower our Sales Professionals to be successful. Our number one goal is building people. Thank you again for leaving your comments.
Viewing 49 - 51 of 892 Reviews

Glassdoor has 964 Tom James Company reviews submitted anonymously by Tom James Company employees. Read employee reviews and ratings on Glassdoor to decide if Tom James Company is right for you.