Tom James Company reviews

3.8

70% would recommend to a friend

(892 total reviews)
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Todd Browne

90% approve of CEO

73% positive business outlook

Tom James Company has an employee rating of 3.8 out of 5 stars, based on 892 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tom James Company employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

892 reviews
3.0
Mar 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Office culture Good leadership Always stay busy

Cons

Pay Unstable hours Company doesn’t value admin team No room for growth Not enough diversity

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Tom James Company Response
1y
Thanks so much for taking the time to give us feedback. I am sorry to hear your experience at Tom James was a negative one. If there are any situations that you would like to discuss privately in more detail, we are always open to talking—just email careerdivision@tomjames.com.
4.0
Feb 27, 2025
Recommend
CEO approval
Business Outlook

Pros

My beach had nice people flexible schedules

Cons

No careers growth low pay

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Tom James Company Response
1y
Thank you for taking time to write a review. We have recently implemented a new pay plan structure, in part in response to concerns like yours. Tom James provides fully comprehensive medical coverage, a robust benefits program, and our employees are W2'd employees. We offer a traditional 401(k) matching program, employee ownership, and a profit sharing program where we share our profits back to the employees at the end of each year. Feedback from current and past employs allows us to continue to grow and develop our opportunity for everyone.
1.0
Feb 13, 2025

Stay away

Recommend
CEO approval
Business Outlook

Pros

Life experience and you get used to rejection making sales easier down the road

Cons

EVERYTHING. stay away. Terrible management, terrible culture, burnout is guaranteed.

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Tom James Company Response
1y
As a company that really strives to build and develop people, we are sorry to hear you had a negative experience. Regarding any workplace issues, we would genuinely want to hear about this immediately if you feel you experienced this in your time as an employee. Just email us at careerdivision@tomjames.com. If there were any scenarios where we have not upheld our principles and values, we would want to know and address immediately.
Viewing 61 - 63 of 892 Reviews

Glassdoor has 964 Tom James Company reviews submitted anonymously by Tom James Company employees. Read employee reviews and ratings on Glassdoor to decide if Tom James Company is right for you.