Torrid reviews

3.3

48% would recommend to a friend

(1,642 total reviews)
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Lisa Harper

47% approve of CEO

36% positive business outlook

Torrid has an employee rating of 3.3 out of 5 stars, based on 1,642 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Torrid employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Nov 25, 2025
Recommend
CEO approval
Business Outlook

Pros

You get a decent discount

Cons

Management was awful and unfair

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Torrid Response
6mo
Thank you for taking the time to share your feedback. We take all feedback seriously and are committed to learning from it as we continue to improve our workplace. We appreciate your perspective and wish you the best moving forward.
5.0
Nov 25, 2025

Love it

Recommend
CEO approval
Business Outlook

Pros

Love meeting new people Staff is friendly

Cons

Haven’t had any as of yet

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Torrid Response
6mo
Thank you for taking the time to share your positive experience. We’re glad to hear you enjoyed working with our team and appreciate your feedback.
3.0
Nov 24, 2025

Corporate is Messy

Recommend
CEO approval
Business Outlook

Pros

Good discount, can shop online with the discount as well for online exclusive items.

Cons

Little to no training, kind of figure out as you go. The bra training isn’t as good as it should be, plus so many sizes are only available online which makes no sense. Many skinny people in leadership positions. Wtf is that about

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Torrid Response
6mo
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations. We take concerns around training, communication, and scheduling seriously, as these are important to creating a supportive workplace. Feedback like this is reviewed by leadership and helps inform improvements in training, inventory accessibility, and how we communicate expectations around hours and staffing. We appreciate you sharing your perspective and wish you the best moving forward.
Viewing 31 - 33 of 1,642 Reviews

Glassdoor has 1,670 Torrid reviews submitted anonymously by Torrid employees. Read employee reviews and ratings on Glassdoor to decide if Torrid is right for you.