-OMG, hard customers. Dramas all over the place. I am not kidding, I have been here for half a year, but I cried three times already.
-Very strict schedule policy. Can't be late, can't missing the day, you have to call if you are late even for few minutes. Can't ask manager to change schedule in a week. Always need to use email to contact managers about schedule. Can't say no to holidays. Can't just reduce hours a lot. Can't have a long break (more than a month). Inflexible. Be aware.
-Warnings. I can't believe there is written warnings. Mostly is about attendance problems. Like I said, attendance is everything here.
-Thank you notes and weird customers policy. Be prepare to deal with a lot of customer issues.
-Unorganized stocking. Really hard to find what I need.
-Backhouse is messy and unorganized. Inconvenient.
-Policy changing all the time. . I really can't follow up with it
-Product Knowledge. There are always new inventory and You really need to follow the product knowledge which is impossible since we have to study on our own.
-Lack of communication between team members. We don't have many meetings going on. But there are so much new information everyday sometimes could be really overwhelming.
-Charge send. Believe me, Charge send is so complicated and I try so hard to avoid it.
-Return policy. Tory has a good return policy , way too nice to customers and hurts my sales so bad.