Tory Burch reviews

3.3

34% would recommend to a friend

(1,459 total reviews)
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Tory Burch / Pierre-Yves Roussel

59% approve of CEO

43% positive business outlook

Tory Burch has an employee rating of 3.3 out of 5 stars, based on 1,459 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tory Burch employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
4.0
Oct 20, 2016

Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Tory burch is a company where the growth potential is immense and opportunites are plenty. Great employee discount and competitive salary

Cons

Hours of work and time put in are sometimes much. Difficult work life balance. Technology is ancient and does not keep upnwith current trend.

3.0
Oct 19, 2016
Recommend
CEO approval
Business Outlook

Pros

-i don't know why people saying there is no more commission but so far as a part time worker i still get my 3% commission. Outlet workers no longer have it I knew that. -Great team. really friendly coworkers. -Easy to get the job -great employee discounts -Able to take days off for vacation as long as you let manager knows a month earlier. -uniforms paid by company -backroom to take break and drinks -easy work -Nice I can get this job because my English is not that good but I guess its because I speak another language

Cons

-OMG, hard customers. Dramas all over the place. I am not kidding, I have been here for half a year, but I cried three times already. -Very strict schedule policy. Can't be late, can't missing the day, you have to call if you are late even for few minutes. Can't ask manager to change schedule in a week. Always need to use email to contact managers about schedule. Can't say no to holidays. Can't just reduce hours a lot. Can't have a long break (more than a month). Inflexible. Be aware. -Warnings. I can't believe there is written warnings. Mostly is about attendance problems. Like I said, attendance is everything here. -Thank you notes and weird customers policy. Be prepare to deal with a lot of customer issues. -Unorganized stocking. Really hard to find what I need. -Backhouse is messy and unorganized. Inconvenient. -Policy changing all the time. . I really can't follow up with it -Product Knowledge. There are always new inventory and You really need to follow the product knowledge which is impossible since we have to study on our own. -Lack of communication between team members. We don't have many meetings going on. But there are so much new information everyday sometimes could be really overwhelming. -Charge send. Believe me, Charge send is so complicated and I try so hard to avoid it. -Return policy. Tory has a good return policy , way too nice to customers and hurts my sales so bad.

Viewing 202 - 204 of 1,459 Reviews

Glassdoor has 1,635 Tory Burch reviews submitted anonymously by Tory Burch employees. Read employee reviews and ratings on Glassdoor to decide if Tory Burch is right for you.