First off, most of the 5-star ratings are by recruiters employed by TQL. Any reviews with "unlimited earning potential, have to make a lot of calls but nothing in life is easy!!" Or any sort of cliche statements are obvious signs of trying to boost the ratings/reviews.
1. You will never leave your desk unless you need to grab a quick lunch which will be micromanaged.
2. When you are trying to call trucks or clients it is hard to hear because everyone is shouting and talking around you. This isn't your average office setting their are no boundaries between each person and is set up like a trade floor.
3. Even as a koolaid drinker, chances are you will only make the 35k for the rest of your time at TQL since you fight a deep draw system while also having customers not pay before the time they need to in order for YOU to get paid.
4. Pyramid structure where new brokers are assigned under established brokers and make them money. After that, they start their own accounts with unrealistic goals each week where you will be fired if not reached. TQL doesn't mind firing you because they will give your existing clients away to the established brokers and also it sets a precedence that if you don't call harder you'll end up like John Doe here.
5. Work 6 days/week including holidays when your first start off. Vacation days are a joke amount when compared to the rest of the industry. People would literally give staredowns at people leaving at 5pm so expect 12+ hour days.
6. None of the work or knowledge you gain will be valuable in your time outside working hours or after you inevitably get let go. All you do is learn their software and find shippers trucks. Another annoying component is that when you prospect these shippers to gain their business they will look down on you because they get so many calls per day that your just another paper in the stack.
7. Hard to build your value to prospects, why should they pay more to use you? TQL will tell you that their single point of contact is the value but the truth is many companies do this. It gets to the point where you only gain business by trying to beg for it or just make small talk in the hopes they feel sorry.
8. You are on a leash for 6 months maintaining other LAE's accounts and this can cause problems if you do not work well together. It also causes burnout by the end for some people
Overall, if you wanted to get job that increased your sales experience for your resume OR are needing some quick money to pay the rent, this could be a great temporary for you. But don't expect to have long term growth with the company.