Does Tower Loan pay their employees well?

According to anonymously submitted Glassdoor reviews, Tower Loan employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Tower Loan. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Tower Loan?

59% of Tower Loan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tower Loan 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Tower Loan?

Manager Trainee (90) , Branch Manager (69) , Manager (43) , Customer Service Representative (36) , Customer Service Representative (CSR) (23) , Branch Manager Trainee (9) , Management Trainee (9) , Supervisor (7) , Customer Service (CSR) (6) , Anonymous (5) , Senior Branch Manager (4) , Loan Officer (3) , Operations Supervisor (3) , Project Manager (3) , Assistant Manger-Trainee (2)

What are the pros of working at Tower Loan according to real employee reviews?

"Good pay if you're fresh out of high school or college and trying to find a career to give you a jump start" ((in 60 reviews)); "Great benefits and incentives." ((in 29 reviews)); "Can make good money if you stick with it" ((in 17 reviews)); "Great people" ((in 13 reviews)); "Good coworkers and relaxed office" ((in 11 reviews))

What are the cons of working at Tower Loan according to real employee reviews?

"There can be long hours but with the right attitude and willingness it will change instantly." ((in 53 reviews)); "The bad manager frowns on having to actually train you and will be annoyed when questions are asked." ((in 23 reviews)); "Management is horrible." ((in 20 reviews)); "No work / life balance here" ((in 19 reviews)); "Long hours due to dq work which is easy to solve if you’re actually working your accounts." ((in 16 reviews))

What are the top reviewed Tower Loan locations?

Jackson , Flowood , Springfield , Saint Louis , Birmingham , Huntsville , Kennett , Mobile , Saint Charles , Baton Rouge , Lake Charles , New Orleans , Shreveport , Kansas City , Lebanon , Gulfport , Tupelo , Oakdale , Houma , Lafayette , Auburn , Montgomery , Champaign , Moberly , San Antonio , Batesville , Bruce , Carthage , New Albany , Waynesboro

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Tower Loan

Tower Loan reviews

3.4

59% would recommend to a friend

(452 total reviews)

Francis C. Lee

61% approve of CEO

61% positive business outlook

Ratings by category

3.7

Career opportunities

3.6

Diversity & inclusion

3.6

Compensation and benefits

3.4

Senior management

3.2

Culture & values

3.1

Work/Life balance

Tower Loan has an employee rating of 3.4 out of 5 stars, based on 452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tower Loan employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

452 reviews

5.0

Jan 22, 2018

Csr

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Homey, friendly, caring, my boss was amazing and I wouldn't have left if it wasn't for me moving. Lori Is/was an amazing supervisor to work under. Great benefits

Cons

This job requires relocation and a lot of the MT'S Say that they will relocate and they don't. Relocation is part of the process and if you aren't willing to relocate then this isn't the job for You.

3.0

Dec 10, 2017

Good pay, horrible people

Manager trainee

Recommend

CEO approval

Business Outlook

Pros

Only pro I can think of is there was a decent pay but thats about it.

Cons

Where do I start. As a Manager Trainee, you had to work M-Sat almost 12 hours a day and you are not allowed to ask for a day off. They wanted you to harass customers to get a loan/payment no matter their current situation. My coworkers were very unpleasant people with absolutely no respect. After your first two weeks management expects you to know EVERYTHING about the financial world. After your first two weeks if you had a question about anything management or senior employees would get very angry with you. I just do not recommend.

5.0

Nov 29, 2017

Great opportunities, great people!

Branch manager

Recommend

CEO approval

Business Outlook

Pros

Tower Loan is a company that is moving forward and making headway! There are so many advancement opportunities! The work you put in is what you get back! Great pay, great benefits, and great people!

Cons

Not much to mention here! There are always a few negatives to any company. What matters is looking beyond negatives and looking at all the positive opportunities that are presented!

Viewing 301 - 303 of 452 Reviews

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Jobs at Tower Loan

Compliance Specialist

Application Support Engineer

Customer Service Representative

Customer Service Representative