Does Tower Loan pay their employees well?

According to anonymously submitted Glassdoor reviews, Tower Loan employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Tower Loan. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Tower Loan?

59% of Tower Loan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tower Loan 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Tower Loan?

Manager Trainee (90) , Branch Manager (69) , Manager (43) , Customer Service Representative (36) , Customer Service Representative (CSR) (23) , Branch Manager Trainee (9) , Management Trainee (9) , Supervisor (7) , Customer Service (CSR) (6) , Anonymous (5) , Senior Branch Manager (4) , Loan Officer (3) , Operations Supervisor (3) , Project Manager (3) , Assistant Manger-Trainee (2)

What are the pros of working at Tower Loan according to real employee reviews?

"Good pay if you're fresh out of high school or college and trying to find a career to give you a jump start" ((in 51 reviews)); "Great benefits and earning potential." ((in 33 reviews)); "Good money if you are just getting out of college and looking for experience." ((in 17 reviews)); "Good bonuses available to earn each month." ((in 13 reviews)); "Great people" ((in 13 reviews))

What are the cons of working at Tower Loan according to real employee reviews?

"There can be long hours but with the right attitude and willingness it will change instantly." ((in 52 reviews)); "The bad manager frowns on having to actually train you and will be annoyed when questions are asked." ((in 23 reviews)); "Management is horrible." ((in 21 reviews)); "No work / life balance here" ((in 19 reviews)); "Long hours due to dq work which is easy to solve if you’re actually working your accounts." ((in 18 reviews))

What are the top reviewed Tower Loan locations?

Jackson , Flowood , Springfield , Saint Louis , Birmingham , Huntsville , Kennett , Mobile , Saint Charles , Baton Rouge , Lake Charles , New Orleans , Shreveport , Kansas City , Lebanon , Gulfport , Tupelo , Oakdale , Houma , Lafayette , Auburn , Montgomery , Champaign , Moberly , San Antonio , Batesville , Bruce , Carthage , New Albany , Waynesboro

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Tower Loan

Tower Loan reviews

3.4

59% would recommend to a friend

(452 total reviews)

Francis C. Lee

61% approve of CEO

61% positive business outlook

Ratings by category

3.7

Career opportunities

3.6

Diversity & inclusion

3.6

Compensation and benefits

3.4

Senior management

3.2

Culture & values

3.1

Work/Life balance

Tower Loan has an employee rating of 3.4 out of 5 stars, based on 452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tower Loan employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

452 reviews

1.0

Dec 19, 2016

Not for the moral or educated

Manager trainee

Recommend

CEO approval

Business Outlook

Pros

Decent money if you are in a pinch. If you stick with it and work hard you can make a decent amount for someone without a degree.

Cons

Your job is to keep the poor in debt with small loans with gigantic APR's and you are encouraged to sell insurance on those loans without really telling the customer. They pay you half your hourly rate when you work overtime (which is every week). Also, you have to move an unknown location after a year

1.0

Dec 3, 2016

Would Not Recommend

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The Benefits are the only positive thing about this company.

Cons

There is no such thing as work/life balance with this job. Management sucks. This is not a culture you want to be in.

2.0

Sep 20, 2016

Great pay, no conscience preferable

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They pay very well and the schedule is consistent. Working weekends is rare. Sometimes you can receive a bonus if you do a certain amount of loans in the allotted period of time

Cons

Terrible training. High interest rates that are not explained to the customers upfront. Management belittles customers when speaking to them

Viewing 340 - 342 of 452 Reviews

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Jobs at Tower Loan

Compliance Specialist

Application Support Engineer

Customer Service Representative - Houston, TX

Customer Service Representative

Customer Service Representative