Tower Loan reviews

3.4

59% would recommend to a friend

(452 total reviews)

Francis C. Lee

61% approve of CEO

61% positive business outlook

Tower Loan has an employee rating of 3.4 out of 5 stars, based on 452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tower Loan employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

452 reviews
3.0
Aug 20, 2016

Pros and Cons

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Salary, great benefits and profit sharing. Good opportunity for bonuses monthly and quarterly. Complete training to prepare you to take the promotion to your own branch. Relocation bonus.

Cons

Long hours which is not very family friendly, geared more towards single individuals. Relocation required and you get no say in where you go, you go where they need you when the time comes or you will find yourself without a job. You get only two weeks in a hotel in order to find a place to live. In this two weeks you are working 45-55 hours weekly and at the end of the two weeks you either need to be in a place or have to foot the bill to stay in a hotel/motel yourself. Promised yearly salary is not actual salary. Requires field calling to homes.

4.0
Aug 20, 2016
Recommend
CEO approval
Business Outlook

Pros

I really enjoyed the people I met through Tower Loan. My fellow MTs were nice, CSRs are great, and my Boss and Supervisor were very easy to get along with. It's a great opportunity as long as you don't want to have a life outside of the office. The starting pay is really good and all in all its a really easy job it's just a lot of repetitive work.

Cons

You have to relocate and if something comes up and you can't they let you go but it's like you quit because you are the one who says you can't relocate. I had gotten my incentive pay the month before and they didn't pay me because I "quit". (I'm still going to look into that, that doesn't seem ethically right to me to earn money and not get it). You also have to work long hours. I worked a full 49 hours every week (minimum for MTs) but my manager stayed longer than me most nights. I felt bad for him and his wife. Also, nothing is ever good enough for the supervisors because the directors are on their tail because they got people on their tail too. We worked our butts off all day only to be told it wasn't good enough at the beginning of the next day. You can get 4 loans one day and be praised for it and the next day not get any or only get one and they would ask why you didn't get more. Also, you have to call the same people (usually) everyday to get them to pay. It gets annoying. Also, we could never get anyone hired at our office because the requirements to work there are a lot but are not ridiculous or anything except the relocating. I think it's a little ridiculous but they literally will not tell you where you're going until they call you to tell you you're relocating. And, depending on where it is, sometimes you have to start at the new place the next day. They just tell you you can be relocated in Illinois Missouri Mississippi Alabama or Louisiana. Also girls can't wear flats to work. They have to have "some kind" of heel. And honestly the only short heeled shoes are ugly.

4.0
Aug 13, 2016

Manager trainee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fulfilling job that allows you to grow into a great career. The job offers incredibly pay and benefits. My manager teaches me step by step on how to help customers and accounts. The staff is so friendly and caring for one another.

Cons

I like moving around a lot, and this job requires me to sit down most of the day behind a desk. I also wish I had a little more say in where I can relocate to because of my spouse finding a job.

Viewing 349 - 351 of 452 Reviews

Glassdoor has 456 Tower Loan reviews submitted anonymously by Tower Loan employees. Read employee reviews and ratings on Glassdoor to decide if Tower Loan is right for you.