Does Tower Loan pay their employees well?

According to anonymously submitted Glassdoor reviews, Tower Loan employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Tower Loan. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Tower Loan?

63% of Tower Loan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tower Loan 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Tower Loan?

Manager Trainee (90) , Branch Manager (69) , Manager (43) , Customer Service Representative (36) , Customer Service Representative (CSR) (23) , Branch Manager Trainee (9) , Management Trainee (9) , Supervisor (7) , Customer Service (CSR) (6) , Anonymous (5) , Senior Branch Manager (4) , Loan Officer (3) , Operations Supervisor (3) , Project Manager (3) , Assistant Manger-Trainee (2)

What are the pros of working at Tower Loan according to real employee reviews?

"Good pay if you're fresh out of high school or college and trying to find a career to give you a jump start" ((in 57 reviews)); "Great benefits and earning potential." ((in 32 reviews)); "Good money if you are just getting out of college and looking for experience." ((in 18 reviews)); "Good bonuses available to earn each month." ((in 12 reviews)); "Pay, fast advancement, good coworkers" ((in 11 reviews))

What are the cons of working at Tower Loan according to real employee reviews?

"There can be long hours but with the right attitude and willingness it will change instantly." ((in 54 reviews)); "The bad manager frowns on having to actually train you and will be annoyed when questions are asked." ((in 23 reviews)); "Management is horrible." ((in 21 reviews)); "No work / life balance here" ((in 19 reviews)); "Long hours due to dq work which is easy to solve if you’re actually working your accounts." ((in 16 reviews))

What are the top reviewed Tower Loan locations?

Jackson , Flowood , Springfield , Saint Louis , Birmingham , Huntsville , Kennett , Mobile , Saint Charles , Baton Rouge , Lake Charles , New Orleans , Shreveport , Kansas City , Lebanon , Gulfport , Tupelo , Oakdale , Houma , Lafayette , Auburn , Montgomery , Champaign , Moberly , San Antonio , Batesville , Bruce , Carthage , New Albany , Waynesboro

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Tower Loan

Tower Loan reviews

3.5

63% would recommend to a friend

(452 total reviews)

Francis C. Lee

61% approve of CEO

61% positive business outlook

Ratings by category

3.9

Career opportunities

3.7

Compensation and benefits

3.6

Diversity & inclusion

3.5

Senior management

3.4

Culture & values

3.2

Work/Life balance

Tower Loan has an employee rating of 3.5 out of 5 stars, based on 452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tower Loan employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

452 reviews

2.0

Jun 29, 2015

Ok

Branch manager

Recommend

CEO approval

Business Outlook

Pros

Great management experience. Good monthly commission payout if goals are hit. Opportunity to advance if performing well. Good underwriting, mortgage experience.

Cons

High turnover due to relocation of trainees and long hours. If you are in a bad office there may be nothing you can do to save it and if they don't like you, goodnight. It's all about the office you inherit. bigger the cities, longer the hours which equals higher delinquency.

3.0

Jun 28, 2015

CSR

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Enjoyed the comradery because everyone got along well.

Cons

20 loan per month quota

2.0

Jun 14, 2015

horrible place to work if you have morals

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

sometimes you are able to help people who really could use it

Cons

long hours low pay unrealistic goals set predatory lending practices even people with an A or B credit score gets hit with a 36% interest rate

Viewing 430 - 432 of 452 Reviews

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Jobs at Tower Loan

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative