Does Tower Loan pay their employees well?

According to anonymously submitted Glassdoor reviews, Tower Loan employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Tower Loan. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Tower Loan?

59% of Tower Loan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tower Loan 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Tower Loan?

Manager Trainee (90) , Branch Manager (69) , Manager (43) , Customer Service Representative (36) , Customer Service Representative (CSR) (23) , Branch Manager Trainee (9) , Management Trainee (9) , Supervisor (7) , Customer Service (CSR) (6) , Anonymous (5) , Senior Branch Manager (4) , Loan Officer (3) , Operations Supervisor (3) , Project Manager (3) , Assistant Manger-Trainee (2)

What are the pros of working at Tower Loan according to real employee reviews?

"Good pay if you're fresh out of high school or college and trying to find a career to give you a jump start" ((in 60 reviews)); "Great benefits and incentives." ((in 29 reviews)); "Can make good money if you stick with it" ((in 17 reviews)); "Great people" ((in 13 reviews)); "Good coworkers and relaxed office" ((in 11 reviews))

What are the cons of working at Tower Loan according to real employee reviews?

"There can be long hours but with the right attitude and willingness it will change instantly." ((in 53 reviews)); "The bad manager frowns on having to actually train you and will be annoyed when questions are asked." ((in 23 reviews)); "Management is horrible." ((in 20 reviews)); "No work / life balance here" ((in 19 reviews)); "Long hours due to dq work which is easy to solve if you’re actually working your accounts." ((in 16 reviews))

What are the top reviewed Tower Loan locations?

Jackson , Flowood , Springfield , Saint Louis , Birmingham , Huntsville , Kennett , Mobile , Saint Charles , Baton Rouge , Lake Charles , New Orleans , Shreveport , Kansas City , Lebanon , Gulfport , Tupelo , Oakdale , Houma , Lafayette , Auburn , Montgomery , Champaign , Moberly , San Antonio , Batesville , Bruce , Carthage , New Albany , Waynesboro

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Tower Loan

Tower Loan reviews

3.4

59% would recommend to a friend

(452 total reviews)

Francis C. Lee

61% approve of CEO

61% positive business outlook

Ratings by category

3.7

Career opportunities

3.6

Diversity & inclusion

3.6

Compensation and benefits

3.4

Senior management

3.2

Culture & values

3.1

Work/Life balance

Tower Loan has an employee rating of 3.4 out of 5 stars, based on 452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tower Loan employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

452 reviews

1.0

Jan 23, 2019

Terrible

Branch manager

Recommend

CEO approval

Business Outlook

Pros

Great opportunity right out of college with no experience. Can make good money if you stick with it

Cons

unrealistic goals, unorganized upper management, loan sharks

1.0

Nov 28, 2018

Good

Manager trainee

Recommend

CEO approval

Business Outlook

Pros

Okay pay. And friendly staff

Cons

Long hours and bad work life balance

1.0

Aug 15, 2018

Do not work for this company !

Manager-in-training

Recommend

CEO approval

Business Outlook

Pros

Bonus incentive ! Not a lot but at least it was a bonus .

Cons

This company is a white male dominated company . You learn real quick that most of the higher ups are not female or a minority and your room for advancement is very limited . They talk to the customers horribly as well as employees . They will find any reason to fire someone with experience to employ college students who they can mold into the way they want them .

Tower Loan Response

I am sorry to hear about your unfortunate experience. We truly appreciate your feedback and we strive to set a high standard and an exemplary work environment here at Tower Loan. Making our employees feel comfortable and equal is very important to us, so we apologize that we did not meet that for you. I want to thank you again for your time and feedback; it helps us to continue to improve.

Viewing 139 - 141 of 452 Reviews

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Jobs at Tower Loan

Compliance Specialist

Application Support Engineer

Customer Service Representative