Does Tower Loan pay their employees well?

According to anonymously submitted Glassdoor reviews, Tower Loan employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Tower Loan. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Tower Loan?

59% of Tower Loan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tower Loan 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Tower Loan?

Manager Trainee (90) , Branch Manager (69) , Manager (43) , Customer Service Representative (36) , Customer Service Representative (CSR) (23) , Branch Manager Trainee (9) , Management Trainee (9) , Supervisor (7) , Customer Service (CSR) (6) , Anonymous (5) , Senior Branch Manager (4) , Loan Officer (3) , Operations Supervisor (3) , Project Manager (3) , Assistant Manger-Trainee (2)

What are the pros of working at Tower Loan according to real employee reviews?

"Good pay if you're fresh out of high school or college and trying to find a career to give you a jump start" ((in 60 reviews)); "Great benefits and incentives." ((in 29 reviews)); "Can make good money if you stick with it" ((in 17 reviews)); "Great people" ((in 13 reviews)); "Good coworkers and relaxed office" ((in 11 reviews))

What are the cons of working at Tower Loan according to real employee reviews?

"There can be long hours but with the right attitude and willingness it will change instantly." ((in 53 reviews)); "The bad manager frowns on having to actually train you and will be annoyed when questions are asked." ((in 23 reviews)); "Management is horrible." ((in 20 reviews)); "No work / life balance here" ((in 19 reviews)); "Long hours due to dq work which is easy to solve if you’re actually working your accounts." ((in 16 reviews))

What are the top reviewed Tower Loan locations?

Jackson , Flowood , Springfield , Saint Louis , Birmingham , Huntsville , Kennett , Mobile , Saint Charles , Baton Rouge , Lake Charles , New Orleans , Shreveport , Kansas City , Lebanon , Gulfport , Tupelo , Oakdale , Houma , Lafayette , Auburn , Montgomery , Champaign , Moberly , San Antonio , Batesville , Bruce , Carthage , New Albany , Waynesboro

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Tower Loan

Tower Loan reviews

3.4

59% would recommend to a friend

(452 total reviews)

Francis C. Lee

61% approve of CEO

61% positive business outlook

Ratings by category

3.7

Career opportunities

3.6

Diversity & inclusion

3.6

Compensation and benefits

3.4

Senior management

3.2

Culture & values

3.1

Work/Life balance

Tower Loan has an employee rating of 3.4 out of 5 stars, based on 452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tower Loan employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

452 reviews

1.0

Mar 28, 2019

LIARS AND SNAKES

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

they pay good considering how horrible they are

Cons

liars , treated disrespectfully, fired for no reason

2.0

Feb 7, 2019

Decent pay not worth emotional wear and tear

Branch manager

Recommend

CEO approval

Business Outlook

Pros

Competitive pay/ good benefits

Cons

No home life, long hours, depression

1.0

Jan 29, 2019

Worst Place I’ve Ever Worked

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Fair starting wage, set hours

Cons

Management doesn’t care about you or their customers. Everything was sale oriented for the higher ups to get bonuses. The customers were treated like dirt and their situations and concerns were never listened to. A previous manager I had encouraged me not to explain APRs or terms, and to sell the optional products without explanation. I felt we were told to encouraged to just make sales at any cost. Collecting included calling places of employment and references that we could pull without the customer’s consent. Overall, everything felt dishonest and shady.

Viewing 136 - 138 of 452 Reviews

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Jobs at Tower Loan

Application Support Engineer

Compliance Specialist

Customer Service Representative