Does Tower Loan pay their employees well?

According to anonymously submitted Glassdoor reviews, Tower Loan employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Tower Loan. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Tower Loan?

59% of Tower Loan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tower Loan 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Tower Loan?

Manager Trainee (90) , Branch Manager (69) , Manager (43) , Customer Service Representative (36) , Customer Service Representative (CSR) (23) , Branch Manager Trainee (9) , Management Trainee (9) , Supervisor (7) , Customer Service (CSR) (6) , Anonymous (5) , Senior Branch Manager (4) , Loan Officer (3) , Operations Supervisor (3) , Project Manager (3) , Assistant Manger-Trainee (2)

What are the pros of working at Tower Loan according to real employee reviews?

"Good pay if you're fresh out of high school or college and trying to find a career to give you a jump start" ((in 60 reviews)); "Great benefits and incentives." ((in 29 reviews)); "Can make good money if you stick with it" ((in 17 reviews)); "Great people" ((in 13 reviews)); "Good coworkers and relaxed office" ((in 11 reviews))

What are the cons of working at Tower Loan according to real employee reviews?

"There can be long hours but with the right attitude and willingness it will change instantly." ((in 53 reviews)); "The bad manager frowns on having to actually train you and will be annoyed when questions are asked." ((in 23 reviews)); "Management is horrible." ((in 20 reviews)); "No work / life balance here" ((in 19 reviews)); "Long hours due to dq work which is easy to solve if you’re actually working your accounts." ((in 16 reviews))

What are the top reviewed Tower Loan locations?

Jackson , Flowood , Springfield , Saint Louis , Birmingham , Huntsville , Kennett , Mobile , Saint Charles , Baton Rouge , Lake Charles , New Orleans , Shreveport , Kansas City , Lebanon , Gulfport , Tupelo , Oakdale , Houma , Lafayette , Auburn , Montgomery , Champaign , Moberly , San Antonio , Batesville , Bruce , Carthage , New Albany , Waynesboro

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Tower Loan

Tower Loan reviews

3.4

59% would recommend to a friend

(452 total reviews)

Francis C. Lee

61% approve of CEO

61% positive business outlook

Ratings by category

3.7

Career opportunities

3.6

Diversity & inclusion

3.6

Compensation and benefits

3.4

Senior management

3.2

Culture & values

3.1

Work/Life balance

Tower Loan has an employee rating of 3.4 out of 5 stars, based on 452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tower Loan employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

452 reviews

1.0

Jul 5, 2018

Hell Hole/Jail Job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Paid Holidays, PTO,Commission,Contests,Health Care Benefits

Cons

Messy employees,managers and supervisors are rude,unprofessional,and unconcerned about any problems in the office,long hours,work overtime with little to no notice,managers and supervisors only care about getting bonuses,felt like being in jail

Tower Loan Response

Thank you for your feedback. Here at Tower Loan, we try to maintain a high standard for our employees. We truly apologize for the experience that you encountered.

1.0

Jun 25, 2018

Worst Company Ever

Manager

Recommend

CEO approval

Business Outlook

Pros

Their parties are pretty fun?

Cons

Do not work for this company. I went to the hospital and they used that as a reason to fire me. No matter how much money you make for them, no matter how hard you work, there is not loyalty at this company. They are snakes and they will burn you every single time. I went to my grandfather's funeral and they demanded an obituary.....they are like a jealous, abusive boyfriend. They will never pay you what you are worth, and low ball you every single chance they get.

3.0

Mar 23, 2018

Bad corporate decisions

Project manager

Recommend

CEO approval

Business Outlook

Pros

I enjoyed my time there and learned a lot.

Cons

Their plans for expansion were very flawed. I feel like I was a victim of poor market planning, and then punished for bad decisions above.

Viewing 145 - 147 of 452 Reviews

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Jobs at Tower Loan

Customer Service Representative

Lexington, MS

View job

Customer Service Representative

Customer Service Representative

Compliance Specialist