Does Tower Loan pay their employees well?

According to anonymously submitted Glassdoor reviews, Tower Loan employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Tower Loan. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Tower Loan?

59% of Tower Loan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tower Loan 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Tower Loan?

Manager Trainee (90) , Branch Manager (69) , Manager (43) , Customer Service Representative (36) , Customer Service Representative (CSR) (23) , Branch Manager Trainee (9) , Management Trainee (9) , Supervisor (7) , Customer Service (CSR) (6) , Anonymous (5) , Senior Branch Manager (4) , Loan Officer (3) , Operations Supervisor (3) , Project Manager (3) , Assistant Manger-Trainee (2)

What are the pros of working at Tower Loan according to real employee reviews?

"Good pay if you're fresh out of high school or college and trying to find a career to give you a jump start" ((in 60 reviews)); "Great benefits and incentives." ((in 29 reviews)); "Can make good money if you stick with it" ((in 17 reviews)); "Great people" ((in 13 reviews)); "Good coworkers and relaxed office" ((in 11 reviews))

What are the cons of working at Tower Loan according to real employee reviews?

"There can be long hours but with the right attitude and willingness it will change instantly." ((in 53 reviews)); "The bad manager frowns on having to actually train you and will be annoyed when questions are asked." ((in 23 reviews)); "Management is horrible." ((in 20 reviews)); "No work / life balance here" ((in 19 reviews)); "Long hours due to dq work which is easy to solve if you’re actually working your accounts." ((in 16 reviews))

What are the top reviewed Tower Loan locations?

Jackson , Flowood , Springfield , Saint Louis , Birmingham , Huntsville , Kennett , Mobile , Saint Charles , Baton Rouge , Lake Charles , New Orleans , Shreveport , Kansas City , Lebanon , Gulfport , Tupelo , Oakdale , Houma , Lafayette , Auburn , Montgomery , Champaign , Moberly , San Antonio , Batesville , Bruce , Carthage , New Albany , Waynesboro

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Tower Loan

Tower Loan reviews

3.4

59% would recommend to a friend

(452 total reviews)

Francis C. Lee

61% approve of CEO

61% positive business outlook

Ratings by category

3.7

Career opportunities

3.6

Diversity & inclusion

3.6

Compensation and benefits

3.4

Senior management

3.2

Culture & values

3.1

Work/Life balance

Tower Loan has an employee rating of 3.4 out of 5 stars, based on 452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tower Loan employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

452 reviews

2.0

Feb 25, 2018

Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good coworkers, opportunity for bonuses

Cons

Ridiculous expectations from management, old computer system, lots of hours

4.0

Jul 30, 2017

Great People - Just Was Not for Me

Manager trainee

Recommend

CEO approval

Business Outlook

Pros

Everyone from peers to upper management was incredibly friendly, genuine, and care about my development within the company Clear and well explained path for upward-mobility within the company Feedback and training from managers was above and beyond what I could have wanted or expected from a first job right out of college Lunch and dinner with my former manager and regional manger If your branch is well-established and successful, there is additional compensation potential

Cons

Long hours and expectation to work some Saturdays if your branch is underperforming Vacation time not available until a full year of employment Tower Loan is over a decade behind in terms of technology The majority of my duties was working on collections - included calling references and places of employment (knew this was part of the job but was not expecting it to be the vast majority of the work I would be doing) - part of issue going to work at a less-established branch Difficult to provide loans and later try to collect on loans from people with low income along with other issues (a con in many finance positions, not just TL)

5.0

Mar 20, 2017

I love the company I work for & our customers

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Assisting customers, pay, office setting, supervisors, home office

Cons

Insurance company it's partnered with, long hours

Viewing 148 - 150 of 452 Reviews

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Jobs at Tower Loan

Customer Service Representative

Lexington, MS

View job

Compliance Specialist

Customer Service Representative

Customer Service Representative