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      Toys "R" Us

      Is this your company?

      Toys "R" Us reviews

      3.9

      76% would recommend to a friend

      (5,633 total reviews)
      avatar

      David A. Brandon

      78% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Toys "R" Us has an employee rating of 3.9 out of 5 stars, based on 5,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      6K reviews
      3.0
      Apr 28, 2009

      A good place to gain experience but wouldn't recommend a career there.

      Human resources department supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      It gave me experience that I need to go to another company after a year. It was a great starter job for after college in the field of human resources

      Cons

      The hours. The shifts are not steady. The holidays are hard when you don't get enough sleep and little time to see family. The human resources position is difficult because you report to too many people. You directly report to the store manager but also you must report to the district human resources manager. Many times these managers have differing views.

      4.0
      Apr 26, 2009

      Fun and Helpful Employees with Horrible store managers

      Infant care/registry associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was there for almost a year and up until the last few months it was amazing! I loved everyone I worked with and the way the company was ran. I actually loved going to my job every morning. The best reasons to work their are the discounts, knowledge (I now know almost everything I need to have a baby), customer service ( they really do care about customers), and all of the huddles/ communication. I never felt confused, I always had someone to ask for help. I felt very connected with the company and responsible if something wasn't done right or sales goals weren't met. I liked having the ability to make my own decisions and help customers the way I saw fit.

      Cons

      Turnover and low morale, along with crappy incentive packages. I don't have kids so the discount is really helpful for me. I would have liked a tuition pay package for working their for so long. Most everyone their was in college or wanted to go to school. Managers really tried to keep everyone happy, but their was so much drama with not enough hours and favoritism that it was hard to keep the morale level high. Managers are scared of DM visits because they don't do their job the rest of the time.

      3.0
      Apr 20, 2009

      I have been there......

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Its what you make it. Some managers will be worthless, but some are very good. Its about who you work with. People quit people, not companies.

      Cons

      Season, (Christmas), kiss your family goodbye in November. Pay a little low, performance is critisized constantly. If you cannot sell batteries, warrenties (BPP), open new credit card accounts, then do not bother, these are what will get you there, or out to the curb.

      Viewing 5602 - 5604 of 5,633 Reviews
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      ReviewsToys "R" Us reviews

      Glassdoor has 6,151 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.