Toys "R" Us reviews

3.9

76% would recommend to a friend

(892 total reviews)
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David A. Brandon

78% approve of CEO

67% positive business outlook

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892 reviews

Reviews about "Compensation"

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4.0
Jul 3, 2012
Recommend
CEO approval
Business Outlook

Pros

Good customers, minus the occasional coddling parent and screaming child. During the holidays they provided food often. Good pay and hours.

Cons

The company has bad coupons. They exclude things that aren't written as exclusions, leaving it up to you to explain that to an angry customer. The managers tend to let you argue with a customer over something for a very long time before swooping in and "white knighting" giving the customer what they want while you look like a jerk for following the rules. Poor on the job training. Managers are rarely around when you need them.

2.0
Jun 29, 2012

Up's and Down's

Recommend
CEO approval
Business Outlook

Pros

Started their late summer and was able to get decent hours. Holiday season their is plenty of hours to go around. Most employees were fun to work with and easy to get along with.

Cons

Management skills were nearly non existent, no respect for most of the hard working staff. Always hours being cut and not enough people scheduled to complete the expected amount of work. Everyone is treated as disposable and the pay is very low for the expected level of work.

3.0
Jun 25, 2012

Be more flexible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is a gym on campus as well as a cafeteria- the food is pretty good. Summer Fridays (but you have to make up the 40 hours elsewhere during the week), friendly people, good starting salary, good parking. If you like a true corporate environment, not like a small business at all, then this place is for you.

Cons

Toys R Us mandates an hour lunch, so you end up being at work for 45 hours a week. It would be much better if a fifteen min to half hour lunch was allowed and then employees could leave 45 min earlier and tend to family etc. Toys R Us is corporate to the core with a lot of set rules and a rigid hierarchy. Most people move around laterally for years before moving up and its seems as though some people are swamped with work while others have nothing to do. People don't seem happy in general and my part of the office is dead silent during the day and it can be depressing. Besides that, there is not a lot of time off.

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