Toys "R" Us reviews

4.0

76% would recommend to a friend

(346 total reviews)
avatar

David A. Brandon

78% approve of CEO

68% positive business outlook

Reviews by job title

346 reviews

Reviews about "Culture"

Return to all reviews
4.0
Apr 30, 2016

Great job, low wages

Recommend
CEO approval
Business Outlook

Pros

Reliable job and opportunities for advancement. Team pride and family central culture.

Cons

Very low wages, stressful, outdated equipment and little investment in staffing or store maintenance

3.0
Apr 29, 2016

Toy Store

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun, teamwork, energetic, innovative, great toy store in the world

Cons

Lost their customer focus and company vision

2.0
Apr 16, 2016
Recommend
CEO approval
Business Outlook

Pros

You get to collect random things that you see in the store, generally your co-workers are cool.

Cons

Management basically treats you like crap if you aren't in their inner circle. If you do happen to get in the circle of management, they will treat you like crap if you are younger or newer than them. It is horrible treatment, people cry because of treatment and want to quit because of how these people treat us. Half of the employees are leaving for amazon (if that doesn't say something I don't know what will). Hours vary because the store is cheap and in debt and they are so vocal about it to the employees (which you shouldn't do). Some weeks you have 30 hours and the next you have like 10. Expected to be called on your days off and made out to be a piece of crap if you say no to working. Being sued right now for being racist, which doesn't surprise me because of management. Corporate has no idea what the hell is going on in the actual stores, they make up stupid rules and change things that ruin the store and make things so much harder for jobs to be completed.

Viewing 202 - 204 of 346 Reviews

Glassdoor has 6,153 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.