Is Toys "R" Us a good company to work for?

Toys "R" Us has an overall rating of 4.0 out of 5, based on over 6,151 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 76% of employees would recommend working at Toys "R" Us to a friend and 68% have a positive outlook for the business. The best reviews about Toys "R" Us have been left by employees working as Human Resources , Stock Associate and Warehouse Worker .

Does Toys "R" Us pay their employees well?

According to anonymously submitted Glassdoor reviews, Toys "R" Us employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Toys "R" Us. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Toys "R" Us?

76% of Toys "R" Us employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toys "R" Us 3.9 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Toys "R" Us?

Sales Associate (522) , Cashier (335) , Sales Associate/Cashier (157) , Store Manager (148) , Department Supervisor (100) , Manager (97) , Assistant Store Manager (86) , Assistant Manager (75) , Retail Sales Associate (63) , Cashier/Sales Team Member (59) , Sales Assistant (57) , Sales Team Member (56) , Customer Service Representative (54) , Overnight Stocker (50) , Seasonal Sales Associate (50)

What are the pros of working at Toys "R" Us according to real employee reviews?

"Fun and cool to work great people" ((in 358 reviews)); "Great Coworkers and they were willing to assist" ((in 187 reviews)); "Good benefits overtime during season" ((in 91 reviews)); "The employees were great and supportive." ((in 85 reviews)); "fun work environment involving children and toys" ((in 76 reviews))

What are the cons of working at Toys "R" Us according to real employee reviews?

"low pay and not enjoyable" ((in 382 reviews)); "Poor work/life balances and management that was only there to collect a check." ((in 362 reviews)); "long hours and lack of payroll" ((in 235 reviews)); "People literally walk out with carts full of stuff and managers do nothing just shrug it off." ((in 189 reviews)); "No training and expect you to be knowledgeable in all aspects of the store immediately." ((in 117 reviews))

What are employees saying about Toys "R" Us layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toys "R" Us layoffs and their outlook for job security at Toys "R" Us in 2026.

What are the top reviewed Toys "R" Us locations?

Wayne , New York , Houston , Los Angeles , Bronx , Dallas , Miami , Chicago , Atlanta , Philadelphia , Brooklyn , Jersey City , San Jose , Paramus , Newark , San Diego , San Antonio , Portland , Pittsburgh , Jacksonville , Flanders , Staten Island , Las Vegas , Orlando , Austin , Tacoma , Boston , Tukwila , Phoenix , Tulsa

Skip to content Skip to footer

Notifications

Toys "R" Us

Toys "R" Us reviews about "training"

68% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

3.9

Work/Life balance

3.8

Senior management

3.6

Compensation and benefits

3.6

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

285 reviews

5.0

May 25, 2022

Best job ever

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great environment, amazing training, good pay

Cons

Truly none, some customers will speak down to you

5.0

Aug 16, 2021

Great Company to work for

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Family Environment Excellent Training Great Coworkers Excellent starter career

Cons

Horrible hours Pay is non negotiable Push for R club sign up

2.0

Nov 17, 2021

Poor Leadership

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Easy work for part time students Flexible shifts

Cons

Terrible Pay Unmotivated Leadership Team Lack of Training

1.0

Feb 23, 2022

A Good Reason They Went Under

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There's honestly Nothing to talk about here. They were horrible to me and my fellow employees, anti-union training videos and all.

Cons

Worst Retail experience to date for what used to be the go-to place for kids. It's gone downhill it was no surprise it went under.

5.0

Feb 7, 2022

Best Job Ever

Sales associate

Recommend

CEO approval

Business Outlook

Pros

-fun environment, great training, amazing experience -best management i have ever had

Cons

-none -customers could be a pain, but not really

2.0

Jul 5, 2022

Bad experience

Night fill team member

Recommend

CEO approval

Business Outlook

Pros

Easy job, good coworkers, flexible

Cons

Poor management Understaffed Little to no training

4.0

Mar 17, 2022

review

Sales associate

Recommend

CEO approval

Business Outlook

Pros

loved working here best experience

Cons

non but better training staff

3.0

Jul 29, 2021

Fun Environment with good opportunities, management can vary store to store

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good Opportunities to Advance Internally in Corporate Good Training around selling and merchandising Fun overall environment Inclusive opportunities provided and a diverse staff The business ensures that you are fairly compensated when working overtime or offsite

Cons

Messaging from management can at times be conflicting On a personal note I witnessed bullying and inappropriate behaviour from store managers Direction on how to engage with customers can be overbearing and unhelpful to the customer

5.0

Oct 13, 2021

Best job I ever had 1989

Store director

Recommend

CEO approval

Business Outlook

Pros

Mgmt Trainings, annual pay, annual bonuses, stock options, annual meetings

Cons

Long hours at Christmas Turn around days Changing floor plans Flat loaded trucks

4.0

Jan 15, 2022

Great

Sales

Recommend

CEO approval

Business Outlook

Pros

Good pay and training is good

Cons

Covid shut down stores and sales dripped

Viewing 4 - 6 of 285 Reviews

Top companies for "Compensation and Benefits" near you

Games Workshop

3.8★Compensation & Benefits

Radio Flyer

4.5★Compensation & Benefits

AMain

3.7★Compensation & Benefits

Vortex Optics

3.9★Compensation & Benefits

Jobs at Toys "R" Us

Toys "R" Us reviews FAQs

Reviews Toys "R" Us reviews

Toys "R" Us

Toys "R" Us reviews about "training"

Ratings by category

Ratings by demographic groups

Reviews by job title

Best job ever

Great Company to work for

Poor Leadership

A Good Reason They Went Under

Best Job Ever

Bad experience

review

Fun Environment with good opportunities, management can vary store to store

Best job I ever had 1989

Great

Top companies for "Compensation and Benefits" near you

Jobs at Toys "R" Us

Toys "R" Us reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Toys "R" Us reviews FAQs

Jobs at Toys "R" Us