Flexible work, but low pay and lack of respect
Pros
Flexible for break/fix work, but that's about it. The company thinks very little of its technicians, who have ample experience and skill. I can't speak for the other 80+% of employees who think very highly of the company as reflected in that "Best Places to Work" survey.
Cons
They're a P.E. company (Private Equity), so, unless they determine that you can help maximize their ROI (Return on Investment). I suggest that you think twice before applying, or do some extensive research on your market value, before accepting what they offer if you choose to trade your valuable time to work for them, because they will definitely attempt to low-ball you at 50% of what you're actually worth. They inadvertently admitted as much during an inaugural meeting about how employees in operations can grow their careers. Needless to say, that was the last meeting they did—typical corporate shenanigans, I guess. My annual pay is about 22% less than what my actual base salary should be, meaning I'm finally earning close to what I earned in 2018, and that doesn't include my years of gained experience, skills, and education. As I said, unless what I do has a significant impact on their ROI, there's no chance of earning anything beyond the typical 3% "merit" increase, if even that. Let's not get into the absurd cost of living after the COVID thing, and many other of their practices that would be out of compliance if I chose to be vindictive and involve the labor commission. It's not worth my time, though. I take advantage of other perks afforded to me by my role that compensate for the lack of a proper wage.