Does Trans Cosmos pay their employees well?

According to anonymously submitted Glassdoor reviews, Trans Cosmos employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Trans Cosmos. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Trans Cosmos?

58% of Trans Cosmos employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trans Cosmos 2.9 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Trans Cosmos?

Customer Service Representative (80) , Customer Service Agent (27) , Customer Service (15) , Call Center Agent (8) , Team Leader (7) , Content Moderator (5) , Customer Service Representative (CSR) (5) , Manager (5) , Assistant Manager (4) , Call Centre Agent (4) , Embedded Software Engineer (4) , Business Development Manager (3) , Customer Service Executive (3) , Human Resources (3) , Quality Analyst (3)

What are the pros of working at Trans Cosmos according to real employee reviews?

"Most colleagues are helpful and friendly" ((in 16 reviews)); "work life balance is good" ((in 7 reviews)); "Good environment to work with good mindset" ((in 7 reviews)); "Great people to work with" ((in 6 reviews)); "The job is not burdening, workmate and team leaders were helpful too." ((in 5 reviews))

What are the cons of working at Trans Cosmos according to real employee reviews?

"Low salary and benefit." ((in 37 reviews)); "Bad management by team leaders" ((in 26 reviews)); "No training provided No growth" ((in 12 reviews)); "Low pay and it is not very organized" ((in 10 reviews)); "less benefits offered to the employee" ((in 10 reviews))

What are employees saying about Trans Cosmos layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trans Cosmos layoffs and their outlook for job security at Trans Cosmos in 2026.

What are the top reviewed Trans Cosmos locations?

Stevens Point , Tempe , Sacramento , Houston , Arcadia , Gardena , Los Angeles , Tustin , Atlanta , Time Customer Service Inc , Hungary , Sacramento , Japan

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Trans Cosmos

Trans Cosmos reviews

3.3

58% would recommend to a friend

(293 total reviews)

Shinichi Nagakura

65% approve of CEO

39% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.1

Culture & values

3.1

Career opportunities

2.9

Work/Life balance

2.7

Senior management

2.6

Compensation and benefits

Trans Cosmos has an employee rating of 3.3 out of 5 stars, based on 293 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trans Cosmos employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

293 reviews

4.0

Apr 17, 2019

Steady job

Verizon connect

Recommend

CEO approval

Business Outlook

Pros

Heath insurance, Consistent Hours, Great Coworkers

Cons

Not enough people to handle queue, supervisors hard to get hold of

1.0

May 26, 2018

Pay and benefits

Technical and customer support

Recommend

CEO approval

Business Outlook

Pros

some of the reps are awesome and friendly; very flexible with unpaid time off requests.

Cons

extremely expensive benefits, NO pay raises after 90 days (you may not get the 90 day pay raise), Management communication is HORRIBLE and near non-existent.

2.0

Feb 19, 2017

Business Service Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Prospective clients are usually big names. Good place to build your own consulting skills, sales, and proposal skills.

Cons

No structural training. Too many unnecessary internal meeting (typical traditional Japanese company), In order to do well on sales, most of the time they need HQ's help, which makes it hard to win a bit.

Viewing 7 - 9 of 293 Reviews

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Jobs at Trans Cosmos

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