TransPerfect reviews

3.0

40% would recommend to a friend

(2,861 total reviews)

Phil Shawe

44% approve of CEO

31% positive business outlook

TransPerfect has an employee rating of 3.0 out of 5 stars, based on 2,861 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TransPerfect employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
2.0
May 8, 2014
Recommend
CEO approval
Business Outlook

Pros

People / culture: Young work environment, most individuals are straight out of college. Managers are promoted from within. For the most part, they hire amazing people across the entire organization. Career advancement: You have the opportunity to advance your career at your own pace depending how aggressive you are.

Cons

Pay: biggest con, low pay that does not reflect amount of work involved. New business development employees work off of a draw in sales (meaning you owe the company your salary until you make enough commission to cover your salary). Entry level account manager's pay is not sustainable to live in NYC. Upper management: There is a very small management team overseeing entire sales force of over 400 individuals across the world. They are often brash and short sighted when making decisions. There is a Lack of professionalism. Favoritism is often picked by how hard one can party. Work / life balance: There is a lack of work life balance. At the most recent sales conference, upper management had a presentation on how younger individuals should forgo work life balance and to push themselves while they had less responsibilities in life. Industry: saturated industry. small margins In general, I have learned a lot from my time there. Those who have left with me have all agreed that TPT has set them up for success at their following job as a top performer. However, I would not wish the stress and pressure on anyone given low pay, would not recommend this company as a place to work for any of my friends.

1.0
Apr 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Allowed me to gain experience, also in fields I was not familiar with. PMs are generally nice people.

Cons

I started working at Overtaal around 4 years ago, when they were recommended to me by respectable colleagues getting good rates and lots of jobs from them. I started out doing mostly EU translations (my field of expertise). I had a few set clients I worked for through them, and although they paid me much less than my colleagues, it was interesting work, I gained a lot of experience and the PMs seemed to genuinely care about quality and seemed to know what they were doing (they had held the EU contract for a long time and did a good job with these translations). Then, the EU contract ended and I started doing more other jobs for them, many in the medical field (which I have now gained a lot of expertise in, but was fairly inexperienced in at the time). Gradually, more and more of the very competent Dutch PMs left and were replaced by young PMs from all over the world. Many of them are very nice, but explaining the intricacies of the Dutch language to them in English tends to lead to quite a bit of confusion. It is not uncommon for me to have to explain the Dutch instructions of the client to them. It also quite clear that they are being forced to lie to translators, offering them "better paying jobs in the future", that "this is a new client", that "we really don't have any budget for this, you'd be doing us a huge favour, we are looking for a very good translator for this text", or that "this proofreading will only take two hours" and it ends up taking 6. Very often, I will accept a translation thinking they will pay the rate I agreed with them many years ago, only to have them tell me - after I've accepted - that "oh, but our budget for this translation is only xxx", where xxx is about half of my normal - already low - rate. Or I agree, and then I see on the PO that they used my starting rate, which has since been renegotiated, and when I point it out, they say "oops, I must have used your old rate, I'll just quickly change it". I recently asked them if they could add a note in their new system not to send my translations for which they cannot offer my minimum rate, and I was told that "if there is a margin for negotiation, you can click negotiate and try to negotiate up to your minimum rate" and that this was "a lot less cumbersome than mailing back and forth". Negotiate *up* to my minimum rate? I have to say I was a little outraged... A little while later I was contacted by the Barcelona office, to whom I'd been recommended by Overtaal, I filled out all of the paperwork, only to figure out afterwards that they could not offer more than their standard rate of 0.08 USD. I politely refused, saying that I did not want to work for such a rate and had no intention of having to negotiate every single job as I do with Overtaal nowadays, and they tried to pursuade me with nonsense arguments like "you'll be receiving a lot of work from us" (at 0.08 USD as a standard and therefore probably unattainable maximum rate? No thanks), "it'll be coming from the US, so you won't have to pay taxes" (I don't think they know how our tax system works... also, that means I'll just lose 10% on exchange rates and transfer fees again), etc. I refuted these arguments and haven't heard from them since. They also seem to be working at ridiculous hours, it is not uncommon for me to get emails from them at 11pm on a Friday. I'm fine with working weekends and nights, but I do so because I choose to, because it is more convenient as I won't have as many distractions and people emailing me all of the time. I do not appreciate having to be reachable at any given time. For anyone wanting to work for them, here's the gist of it: They keep pushing for lower and lower rates, and have crossed the line of ridiculous rates quite a while ago. They expect good quality translations for these rates, but have no idea what quality is (since most of the time they don't speak the target language). They will hire anyone willing to work for their rates (as shown by the very poor quality of some of the translations I've proofread for them). Although the PMs are nice, it is their job to try and scam you, and the constant emails back and forth are extremely time-consuming and tiring.

2.0
Apr 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Great coworkers- I've made true friends here. Everyone is very capable. Great external vendors (linguists), and a nice view from the office windows. Health, dental, vision insurance. Seems to be an OK salary for a just-graduated young person looking to move to New York (but beware...see below regarding salary) The company will re-imburse dinner eaten at the office after 8pm and taxi rides after 9pm (which will occur often).

Cons

A lot. I will try to be objective. #1) HR has a strict policy against references of any sort, beyond your salary, main tasks, and dates of employment. This, along with the general long hours, will make it difficult to secure a new job while being employed here. #2) Due to unbelievable turnover rates, this company feels constantly understaffed. Constant need to work 12+ hour days just to keep up (not get ahead). Sometimes need to come in during the weekend just to catch up and stay on track. There is a cycle of understaffing because there is little time to actively seek candidates. #3) Sales teams out of sync with production teams, which results in many unrealistic projects that will require more time and energy than you have as one human. #4) Outdated technologies and ill-working platforms make each task more time-consuming. Email is constantly being clogged due to tiny memory space (frequently need to spend 30 minutes clearing emails just to be able to reply and send mail). SALARY: Start at 40k as a trainee, increasing to 43k after about 3-4 months. This is on the low side in a city like NYC, but still passable. HOWEVER- given the extreme work hours, you end up making between $11-$15/hour (even before taxes and insurance items are taken out). OVERALL: The company seems to be largely based on catching bright, young, capable individuals before they have found their footing in the currently tough job market. No work-life balance. Don't expect to be able to make plans before 7 or 8pm and keep them. Burnout will happen. A colleague who has received their first promotion recently did not get what was expected (this person consistently worked 12+ hour days, and took very little vacation time thus far). Hard work not necessarily rewarded... From my experience, the only ones who have stayed on for over 1 or 2 years have never been with another company/industry. Staying here long enough, people may forget that the time and sweat spent here are sunk costs- and are determined to make it work here. This is both admirable and tragic because these hardworking people would do so well elsewhere. My advice is- this is an adequate opportunity to move to NYC and learn about what is NOT OK in a work environment. You will learn diligence and patience here. You will learn to control your anger. Enter at your own risk, and please PLEASE do not lose sight of better opportunities once you're here.

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