Terrible, a former shadow of itself
Pros
TU has fortunately retained Callcredit's great work life balance and leave for the time being, and there are still a handful of good and genuinely interesting software projects to work on if you're lucky enough to be assigned to them, but they're rapidly declining in number. If you're under the right manager you can get away with a lot, such as playing Xbox during the working day. The soup trolley is awesome.
Cons
Where to begin? Callcredit was a fantastic company for developers, one of the best in Leeds which many developers often aspired to work for due to being an tech leader in the city. When our business got taken over and absorbed into Callcredit this was still always the case. In recent years however it has been gutted to allow for it's eventual sale where it was subsequently purchased by TransUnion. This transition saw developer salaries decline through 0% payrises that mean a real terms decrease against inflation coupled with drastic reductions in bonus payments. Since then it has simply become an awful place to work, a mass exodus of developers means there's a distinct drop in talent left to learn anything from, and people are being promoted to roles they would never have been promoted to a few years ago due to the drop in standards. A one time tech leader in Leeds now feels like little more than a low quality, low wage sweatshop for TU in the US to send all the rubbish work to. As talented people have left and found it easy to get roles elsewhere, the people left are often not only less talented, but problematic in other ways, for example, the amount of bullying and generally poor management has greatly increased. It's a shame therefore to see HR here responding to people's reviews; if they put half as much effort into actually solving the problematic culture that has thrived in this business as they did responding here pretending to care then they'd have no negative reviews in the first place. In my experience of HR to date, taking up the offer here of them wanting to hear more, will more likely result in a black mark against you and kill any career potential you may have otherwise had at TU than it will result in any positive change.
