TransUnion reviews

3.6

59% would recommend to a friend

(399 total reviews)
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Christopher Cartwright

64% approve of CEO

55% positive business outlook

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399 reviews

Reviews about "Compensation"

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2.0
Jun 5, 2018

Potential for greatness...sort of

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As long as you work in Chicago, Transunion has a great company culture, amazing benefits, good pay. They are innovative and the business is expanding and growing. Upper management is honest and in a town hall the CEO (Jim Peck) admitted publicly he had made some mistakes, and I really respect that. Mohit Kapoor (the CTO) responded to my original review, and I also really respect that, even if his response prompted me to rewrite my review and lower my rating. Importantly, if you have experience in the financial services industry and understand that for every 5 minutes of actual work you will need to do 3 hours of virtual paperwork and attend 6 hours of meetings, this company is for you.

Cons

Right now is a really horrible time to work in some departments. Avoid any "technology" based job at this company, they reek of "burn and churn." Management loves knee-jerk reactions. Transunion loves to tout their "work-life" balance, but in my year working there I burned more nights, weekends, and 65+ hour weeks than the previous four years combined.

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TransUnion Response
8y
I appreciate your additional insights and take this feedback very seriously. I know some teams experience more pressure than others and it's clear we need to focus on balancing those responsibilities. We're human - there is always room for improvement and that doesn't happen without candid feedback like yours. I'm glad you felt comfortable reaching back out. If there's anything else weighing on you, please let me know. - Mohit Kapoor, CTO
5.0
May 8, 2018

Project Manager - PMO

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly environment, good facilities and equipment, good salary.

Cons

little opportunity for career growth, little investment in training.

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TransUnion Response
8y
Thank you for sharing your feedback. Giving our people opportunities to grow and develop is really important to us. We've made significant investments to enhance our associates' experience at TU with the launch of LinkedIn Learning, career development programs led by our in-house career coach and manager training programs. I appreciate you taking the time to leave a review. - Anne Leyden, EVP HR
1.0
Apr 30, 2018
Recommend
CEO approval
Business Outlook

Pros

I've read certain locations are very agreeable. Chicago, Crumm Lynn, etc. Bad locations depend entirely on your manager. I think some people are happy in the Boca Raton office, but I don't think most in technology are. If you have a bad mid manager then nothing on Earth will ever move them, because their upper managers have a vested interest in keeping them around so they themselves don't look bad. No one can argue that the benefits are good but I'd argue about everything else.

Cons

Bad management, poor quarterly planning, poor training, inability to craft/follow yearly goals, pitiful raises even for promotions. You will be promised a promotion almost every year, just like everyone else, but you won't get it. Even aggressive promotions are max 5% raises. They will "accidentally" forget to promote you or "the budget/boss doesn't agree" despite their promises. They'll make your boss's boss out to be the bad guy so they can pass the blame and pretend to be "on your side" but never believe this line, ever. Mid managers are told to blame the "big boss" so they look innocent/sympathetic. Their system habitually needs a set of scapegoats vs a set of golden children to function. Even when everyone is doing well, they need someone on which to place the blame. The role of scapegoat rotates, but you will probably find yourself in it eventually. In Boca Raton, speaking Spanish carries more weight than the rest of your resume and performance. Otherwise, anglophones will be hired and promoted on their merits but realize you're playing a rigged game.

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TransUnion Response
8y
Thank you for your transparency. I'm disappointed to hear that your experience hasn't been what we would hope and want for our people. It is important to me that you have the support of your manager and feel good about coming to the office each day. Please reach out to me - I would appreciate the opportunity to help. - Anne Leyden, EVP HR
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