TransUnion reviews

3.6

58% would recommend to a friend

(2,782 total reviews)
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Christopher Cartwright

64% approve of CEO

55% positive business outlook

TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Feb 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Learned a lot about credit. the credit reporting bureaus, and about fraud.

Cons

Managers consist of several who have insufficient education and training (only high school education). An employee makes an uninformed decision without consulting with more knowledgeable sources. When someone attempts to get more clarification and attempts to correct the problem (sometimes in order to avoid a lawsuit), that employee becomes defensive. When Quality Assurance is unable to find anything wrong with a representative in the call center, they then make up new rules in order to justify their jobs. Managers in the call center agree that the call was fine, but they are afraid to override the QA's decision.

2.0
Jan 17, 2015
Recommend
CEO approval
Business Outlook

Pros

Great benefits and comfortable work atmosphere.

Cons

Company continues to send more work to other countries and doing away with US jobs. Several years of lay-offs. Saw many, many lay-offs from executives all the way down to mailroom employees. Also had years of hiring freezes and no raises. Last year's raise was about $.05 for a top-rated, college educated employee.

4.0
Jan 9, 2015
Recommend
CEO approval
Business Outlook

Pros

The Austin division of Transunion Healthcare is a great place to work at. There is a mix of old timers and new blood. Together, you get to develop solutions to old and new problems. The technology stack is .Net and SQL, but the problems you get to solve and the projects you get to work on are interesting and cutting-edge. There is a lot more flexibility than what I had heard of. Very collaborative work environment, lots of growth. Good benefits too.

Cons

Not a great place for people who don't enjoy attention to detail, and don't have a natural inclination to work with lots and lots of data. I don't see anyone wearing shorts to work even in summer. Glad to see jeans all the time though. :)

Viewing 361 - 363 of 2,782 Reviews

Glassdoor has 3,158 TransUnion reviews submitted anonymously by TransUnion employees. Read employee reviews and ratings on Glassdoor to decide if TransUnion is right for you.