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      TransUnion

      Engaged Employer

      TransUnion reviews

      3.6

      58% would recommend to a friend

      (2,776 total reviews)
      avatar

      Christopher Cartwright

      65% approve of CEO

      56% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.6

      Culture & values

      3.6

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Senior management

      TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,776 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Jul 14, 2018

      Male, stale and pale

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, the company is trying really hard to recruit millennials at the expense of older workers and seasoned employees. Flex hours, on-site gym+classes, game rooms, a room with treadmill desks, open floor plans unless you’re a head honcho and get an office. If you are not hourly you get FTO for unlimited vacation which started 2018.

      Cons

      “Frat culture” with mostly white males in management. Lots of closed door meetings with people who are in the in-crowd. If you’re a minority you can just forget it-if you’re a minority woman you will be pushed out. believe it. Same with LGBT-keep that under wraps, the frat boy mentality will marginalize you without a second thought. Very cliquey in most departments. Management doesn’t encourage helping others anymore-if you spend too much time with someone they start coming out of their offices to see what you’re doing. Trying hard to be a technology company-but at the expense of credit bureau history. Unusual amount of alcohol at company events and activities, and drinking to excess is not only approved but encouraged. If you decline it’s not looked at favorably. This is maybe the last 3-4 years. People who have opinions are not welcome-fall in line or get ready to be let go. HR is not interested in anything but lawsuits so do not bother. If anything they will go to your manager and give them more ammunition. Not a positive place unless you are immune to the issues above.

      avatar
      TransUnion Response
      7y
      As the Chief Human Resources Officer, and as a fellow associate, I am truly concerned about the issues you have raised. The company you describe here is not the kind of company I want for us – for any of us. I would welcome a conversation and an opportunity to address all of what you have described. If I, or any member of management, have given you the impression that we would not welcome the outreach or that I, or the HR team, would not act on anything of concern – that simply is not the case. If you are uncomfortable reaching out to me – I would encourage you to reach out to Heather Russell, our Chief Legal Officer. Heather would keep your conversation entirely confidential and pursue any appropriate actions that should be taken as well. I look forward to hearing from you. Please call me on my office or cell number (which are published internally here at the company). - Anne Leyden, EVP HR
      3.0
      Jul 15, 2017

      Mostly good with some repetitive annoyances.

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, good people (for the most part), and a solid work-life balance.

      Cons

      The company's world revolves around Chicago (and Austin to a lesser extent). If you're not in Chicago (or Austin) your office probably won't get mentioned unless you're being shamed for doing something wrong. Given the company's core focus, information security is of the utmost concern. For most day-to-day employees this is no big deal, but if you're a software engineer InfoSec will quickly become the bane of your existence. By default, developers do not have local admin rights to their PCs/laptops. Instead you are given elevated privs on an app-by-app basis through clunky, obtrusive middleware. InfoSec also routinely brings your PC to its knees by pushing 15-20 windows updates to it all at once - usually when you're trying to get crap done. Need software installed? Get ahead of the curve. The process is cumbersome and time-consuming, and if the software isn't on the "approved list" you may be outta luck. Wanna install it yourself? Good luck. You don't have admin privs.

      avatar
      TransUnion Response
      8y
      Your review is important to TU, so thank you for taking time to share your experience. We value your feedback so if you would like to discuss it further email us at LifeAtTU@transunion.com.
      1.0
      Oct 13, 2016

      Not a good place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The building is right next to Union Station. Employees many talented people. Company has bring your kid to work days & even allows working days from home.

      Cons

      No clear direction from senior management, bickering among all departments, problems are like hot potatoes, no one wants to own them. Application teams & business have all the power, they hardly ever get the hot potato. Enterprise Architecture teams do not own solutions. Infrastructure teams are order takers. Incidents often come in bunches, people get burned out quickly when on support. Company uses talent & throws it out like an old pair of shoes. Don't go here if you are looking to grow both personally & professionally.

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      Glassdoor has 3,152 TransUnion reviews submitted anonymously by TransUnion employees. Read employee reviews and ratings on Glassdoor to decide if TransUnion is right for you.