TransUnion reviews

3.6

58% would recommend to a friend

(2,776 total reviews)
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Christopher Cartwright

65% approve of CEO

56% positive business outlook

TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,776 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Nov 15, 2023

Layoff's coming

Recommend
CEO approval
Business Outlook

Pros

I collaborate with great individuals, and the work/life balance is good (not great due to sheer volume of work).

Cons

Business outlook is not great, thus layoffs of 10% of workforce are coming. The organizational structure/effectiveness is a mess, I assume this is due to acquisitions.

2.0
Dec 16, 2022
Recommend
CEO approval
Business Outlook

Pros

Good Employee Benefits, Great HQ, Nice People, Great Work-Life Balance, Excellent Communication, Leaders generally care about the well being of their team members. Highly intelligent people in general.

Cons

Compensation is under market. Many associates are accustomed to not working hard and prefer laxed workloads with no accountability or delivery requirements. This is a place you will find people in the same role for +10 years and totally content with no true career advancement or acquiring an additional knowledge base. Everything is over thought and under executed by way of product development and roadmap. Anything new or innovative gets taken over by associates that ask questions to get out of accountability for delivering to the product roadmap and general innovation.

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TransUnion Response
3y
Thank you for leaving a review. At TransUnion we are always looking to set our associates and teams up for success as we are always changing to make improvements. We are committed to providing the resources and continued support for career growth for all associates. I intend to take your feedback on internal communication, compensation, and market deliverability back to my team so that we can continue to influence change in our workplace. If you would like to address your concerns further, feel free to reach out to me directly. –Teedra Bernard, Chief Talent and Diversity Officer
3.0
Dec 17, 2021

Great benefits, horrible growth opportunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flex time off, good benefits, good pay. They previously had a HORRIBLE track record for hiring and developing people of color, outside of Asian people. They have worked more diligently to change this since the social justice upheaval and focus in 2020. Have made more commitment to change. I think this is seen at the top level, but have a way to go to fully trickle down to middle management and even some senior leaders.

Cons

There are NO growth opportunities unless you are a favorite. The company used to be better at hiring from within, now the options are limited. No matter how spectacular you are at your job, even if you go above and beyond, you will not get promoted unless there is a business justification. This is a policy HR has laid out. Exception is if you're part of the "in" group. You must always be on "sell yourself" mode. This company celebrates individuals who can best sell themselves rather than those with the most skill. Of course networking and building relationships is important, but they truly are about shiny, pretty and will use resources accordingly. Speaking of resources, they always run very lean, despite the company size. They will keep adding more and more work without adding resources so that quality declines in favor of quantity. So many areas will be impacted for a while if single person leaves the org. Highly matrixed chaotic "structure" to the point of confusion, it is a large company, so that may not be true in all areas, but it definitely is in mine. Individuals more interested in land grabbing and checking boxes, rather than working collaboratively for customers and consumers. Very difficult to grow skills, in many ways, I am less marketable than when I started.

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TransUnion Response
4y
Thank you for your feedback. We value rewarding our associates based on merit; however, I’m disheartened to read your review and want to be sure that we can address your concerns. At TransUnion, we are committed to providing our team members with the best experiences that foster growth and collaboration along with honest feedback. While I'm proud of the progress that we've made in diversity, equity, and inclusion, I know that there is far more work that needs to be done. I will certainly be taking this feedback to my team and if you are willing, I’d like to discuss this further to properly address your feedback. – Teedra Bernard, Chief Talent and Diversity Officer
Viewing 106 - 108 of 2,776 Reviews

Glassdoor has 3,152 TransUnion reviews submitted anonymously by TransUnion employees. Read employee reviews and ratings on Glassdoor to decide if TransUnion is right for you.