TransUnion reviews

3.6

58% would recommend to a friend

(2,776 total reviews)
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Christopher Cartwright

65% approve of CEO

56% positive business outlook

TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,776 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Jun 10, 2021

Would not recommend

Recommend
CEO approval
Business Outlook

Pros

Great pay, yearly raises if you perform well. Fun company parties and some incentives they offer, just not very often. Fun around the holidays. Good health benefits and options. Lots of programs for personal life balance and discounts.

Cons

The pay is not worth the stress. You can prove yourself so often and not be promoted. It's all about who you know in the department to progress. They have lost many many great employees for the treatment and negative atmosphere. Special Handling is the core of the company and faces customers more than most, and the department is so stressful and the goals are absurd. You never get your voice heard for what's really important. Lots of people feel like an outcast there. I hear other departments aren't good either but I know with my experience I would never recommend this department. The atmosphere is scary and miserable. You can feel it walking in. The goals are unfair and you are majorly micromanaged. Not a very independent job at all.

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TransUnion Response
4y
Thank you for leaving detailed feedback. We want our associates to have the best experience possible so we are committed to creating an environment that enables work and creativity. If you are willing to share more, please reach out to me directly. - Teedra Bernard, Chief Talent and Diversity Officer
2.0
Oct 11, 2019

Nothing to see here

Recommend
CEO approval
Business Outlook

Pros

Benefits, unlimited time off, nice office

Cons

Fact is this was a terrible place to work. Cliquey place with a crappy culture. Not a place for women or minorities. Lots of $ spent to change that tired credit bureau look. They redid their offices to try and look like a tech company but despite their best efforts they're not a tech company. Constantly pushing their data agenda but really have just credit info on people and a bunch of weird ad hoc data points they want you to sell. These credit bureaus are not to be trusted-the more I realized that they had so much personal information on people and selling it the more I realized they need to be regulated. Scary. I felt like I was promised one thing to come on board and got something completely different.

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TransUnion Response
6y
I am so saddened to learn that this was your experience. I have seen so many wonderful TransUnion associates pour their heart and soul into creating a culture where everyone is not only welcomed but included. Where everyone is comfortable being who they are and sharing their voice. I so wish that would have been your experience, too. While this feedback is really hard to hear, I’m grateful that you have shared it. It’s the only way we can address any way in which we are falling short of being the company we aspire to be. I also want to make sure you know that TransUnion is a highly regulated company and compliance with all laws and regulations regarding the use and safeguarding of data, including the Fair Credit Reporting Act, is the company’s top priority. I hope you will consider reaching out to me directly – I want to know more about what you experienced and how you feel TU can continue working on becoming a place for everyone. And, if there is anything I can do to help you in the next phase of your career, I would welcome the opportunity to do so. – Anne Leyden, EVP HR
2.0
May 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits are outstanding. Most employees are trying to make a difference. Social Responsibility

Cons

Culture is all talk and no action. Preach about the Code of Conduct but it is just window dressing. Leadership is slipping and lost in Healthcare. It seems that only care about revenue and not people. If you are in sales avoid the Healthcare vertical. Ethically challenged business unit.

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TransUnion Response
6y
Thank you for writing a review. TU takes pros and cons seriously. If you’d like, send an email to LifeAtTU@transunion.com to discuss more.
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Glassdoor has 3,152 TransUnion reviews submitted anonymously by TransUnion employees. Read employee reviews and ratings on Glassdoor to decide if TransUnion is right for you.