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      TransUnion

      Engaged Employer

      TransUnion reviews

      3.6

      58% would recommend to a friend

      (2,776 total reviews)
      avatar

      Christopher Cartwright

      65% approve of CEO

      56% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.6

      Culture & values

      3.6

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Senior management

      TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,776 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Dec 31, 2018

      Progressive Company, fantastic C-Level talent. Soon-to-retire CEO is exceptional/amazing!

      Senior management
      Recommend
      CEO approval
      Business Outlook

      Pros

      CEO C-level executives are incredible Cross-functional coordination is strong Great benefits (not a fan of FTO though) Strong leadership On the job training is solid if you allow it Great location (Chicago HQ’s) High employee IQ/talent

      Cons

      Work/life balance is slipping fast Mgmt too concerned about 2-3 yr outlook to reward today’s work (both good and bad but take a step back and praise success) Overcrowding - no privacy, no room for huddles Very Cliquey (if you drink and can attend after hours happy hours and even weekend meetups you get an edge, which shouldn’t happen) FTO means for the experienced little to no time off because of growing work/life balance pressures and for the Jr employees without the same pressures, plenty time off...without a clear way for mgrs to stop because HR policy allows it). Inter/intra-department in-fighting (all are on the same team)

      avatar
      TransUnion Response
      7y
      I appreciate you sharing your review. A few of your comments got me thinking… it's true, we're growing and we have to move fast, so I can understand the pressure you may have felt during your time here. But even in those busy times, it is my sincere hope for all associates that they are included, valued and recognized so I am disappointed to read this wasn't quite your experience. We implemented Flexible Time Off for that very reason - to give our associates more flexibility for both work and personal priorities. It saddens me you felt as if you could not take off the same amount of time that you enjoyed prior to FTO. Please know our tenured associates are incredibly valued and encouraged to take the well-deserved time off they've earned. Again, I appreciate you taking the time to share your feedback - I really value your thoughts. - Anne Leyden, EVP HR
      2.0
      Aug 10, 2018

      Great company overall but horrible mid level management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are great and most people are nice to work with

      Cons

      TU overall is a great company to work for, but the Greenwood village office not so much. There is too much high school drama and politics. Mid level managers pick and choose who they want to be nice too and there is a alot of favoritism. The atmosphere as was stated is like high school. When you try to be innovative your ideas are shot down and they make you feel like you're less then adequate. Mid level managers promote a hostile work environment and HR does not help. You have people in positions from an aquired company that shouldnt be there anymore because they do not promote TU values. The turn over at that office is very high and some people dont say anything because they need their jobs.

      avatar
      TransUnion Response
      7y
      While I’m happy to see you were pleased by our benefits and feel TransUnion is overall a great company, I am concerned by your cons and disappointed that your experience didn’t live up to our values and the culture we have worked so hard to build. It’s very important to me that our associates have great workplace experiences and there’s no room here for favoritism, a hostile work environment or any of the other concerns you mention. Those things are simply not supported or okay. If you’re willing, I would really like to connect with you to hear more so I can address this. Please reach out to me directly at anne.leyden@transunion.com. - Anne Leyden, EVP HR
      1.0
      Sep 4, 2017

      Stay away from the Specialized Risk Group (3rd Party Collections) within Transunion.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall a decent company. Most of TU's verticals are operating effectively and efficiently and they have proper management in place.

      Cons

      I worked for the Specialized Risk Group within Transunion. This honestly was the WORST experience with management in over 15 years. The senior management team, had numerous people leave and then others that were let go for no apparent reason. There was absolutely NO help from management who continually raised quotas in an absurd way where no one on the team hit 100% of their goal. If you see an opening at Transunion for an Account Executive in the Specialized Risk Group (SRG) my honest advice is run for the hills and run fast! This management group has a used car salesman mentality and do not care about their employees what so ever!

      avatar
      TransUnion Response
      8y
      Your feedback is important to TU, so thank you for taking time to write a review. I’m sorry to read about your negative experience, but if you’re open to chatting more, please email us at LifeAtTU@transunion.com.
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      Glassdoor has 3,152 TransUnion reviews submitted anonymously by TransUnion employees. Read employee reviews and ratings on Glassdoor to decide if TransUnion is right for you.