Is TransUnion a good company to work for?

TransUnion has an overall rating of 3.6 out of 5, based on over 3,152 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 59% of employees would recommend working at TransUnion to a friend and 56% have a positive outlook for the business. The best reviews about TransUnion have been left by employees working as Intern , Scrum Master and Major Account Executive .

Does TransUnion pay their employees well?

According to anonymously submitted Glassdoor reviews, TransUnion employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at TransUnion. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TransUnion?

59% of TransUnion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TransUnion 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TransUnion?

Analyst (115) , Consultant (99) , Senior Analyst (70) , Manager (61) , Senior Consultant (55) , Software Developer (55) , Associate Developer (45) , Developer (44) , Software Engineer (39) , Director (38) , Advisor (37) , Customer Service Representative (30) , Senior Manager (30) , Sales (28) , Product Manager (27)

What are the pros of working at TransUnion according to real employee reviews?

"Good Work Life Balance but not satisfied with work" ((in 296 reviews)); "Benefits for GCC Chennai are great and very good for chennai standards." ((in 257 reviews)); "great people to work with and for" ((in 178 reviews)); "Good work culture and payscale" ((in 83 reviews)); "pay is good and the stock is granted." ((in 78 reviews))

What are the cons of working at TransUnion according to real employee reviews?

"Salaries are low and no life in jobs." ((in 68 reviews)); "No job security they will hire you and send you any time" ((in 19 reviews)); "Bad Upper Management" ((in 16 reviews)); "widespread and blatant favoritism." ((in 15 reviews)); "entire work credit is given to old employees." ((in 4 reviews))

What are employees saying about TransUnion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TransUnion layoffs and their outlook for job security at TransUnion in 2026.

What are the top reviewed TransUnion locations?

Chicago , Atlanta , Boca Raton , Austin , San Luis Obispo , Crum Lynne , Reston , Denver , New York , Philadelphia , Portland , Greenwood Village , White Plains , Washington , Charlotte , Cherry Hill , Greenwood Village , Houston , Los Angeles , Fort Worth , San Diego , San Francisco , Cary , Rochester , Louisville , Dallas , Texas City , Minneapolis , Fullerton , Burlingame

Skip to content Skip to footer

Notifications

TransUnion

TransUnion reviews

3.6

59% would recommend to a friend

(2,776 total reviews)

Christopher Cartwright

65% approve of CEO

56% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Work/Life balance

3.6

Culture & values

3.6

Compensation and benefits

3.2

Career opportunities

3.1

Senior management

TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,776 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Aug 27, 2018

Good benefits, poor work/life balance

It engineer, senior

Recommend

CEO approval

Business Outlook

Pros

I was at TU for almost 9 years. FTO and healthcare benefits are good. Nice offices, renovated in the last 5 years. This is a *big* IT org/infrastructure. If you want experience in a large scale, highly siloed enterprise environment, this is for you. If you want to be a jack of all trades doing a little bit of this, a little bit of that, look elsewhere.

Cons

- The IT infrastructure staff is worked way too hard. Some groups have hundreds even thousands of servers to manage. Draconian change policies force even a lot of project work to be done after hours, meaning even if you are not on call you can end up working 2,3,4 nights a week after 10pm. The reason they do this is because incompetent staff have screwed things up so many times and they have actually started to fire those responsible for outages but there is little to no accountability in management, where people are regularly promoted and shuffled around rather than being fired for doing a horrible job. - There are at least 3 too many layers of management. There is no way anyone should have a boss’s boss’s boss’s boss’s boss before getting to the CTO. TU has never met a problem that can’t be solved with another manager. This also means even if engineers have sorted out a solution on their own there is bound to be a manager somewhere who decides that they are going to ‘take the lead’ and basically make everyone do all the work again with the same result. This also leads to 20 people on every single 2am tech bridge call where people endlessly talk over each other and are forced to give a recap of the entire problem once the next-higher person in pecking order joins the call. - While pay raises are relatively consistent, don’t ever expect anything more than 2-3%. Bonuses are pretty low too, topping out at about 2% after taxes. Hardly enough to make any sort of impact on your overall salary.

TransUnion Response

I appreciate your feedback on your time at TransUnion and thank you for your nearly 9 years with us. We're a big company with a fast-growing tech team and that's creating new opportunities for our people every day. I know there's still progress to be made in expanding our tech team to provide global support to our business. This is why we've opened our Global Technology Center in Chennai which will help expand tech capabilities and balance workload. Your feedback is important to me and I would welcome your reach out to discuss more. If you're willing, please email me directly at mohit.kapoor@transunion.com so we can address your concerns. - Mohit Kapoor, CTO

2.0

Aug 23, 2017

Working to become a better company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Excellent coworkers; overall smart, helpful and friendly - Flexible hours when needed - Fair Pay - Good Benefits - Challenging work - Robust work from home opportunities

Cons

- Limited opportunities for advancement unless located in Chicago - Certain products/systems are not well maintained. Felt like the "House of Cards" could tumble at any moment. - Work/Life Balance is terrible. Associates are not allowed the time to do a quality job but are personally blamed when mistakes are made. - Certain departments lead by fear and intimidation. If you are in one of these departments, morale is very low. If you speak up about low morale, you damage your career. - HR protects the company rather than the employee

TransUnion Response

Your feedback is important to TU, so thank you for taking time to write a review. I’m sorry to read about your negative experience, but if you’re open to chatting more, please email us at LifeAtTU@transunion.com.

4.0

Jul 28, 2017

Great place to work

Process consultant

Recommend

CEO approval

Business Outlook

Pros

I've been at TU for almost 14 years now, and my overall experience has been very positive. Yes, I've had to take on a few roles in the past that I wasn't fond of, but that's part of being an employee of a large company. Mostly though, I've been given great opportunities to expand my skillset, advance my career, all while working with some really fun and amazing people. I also love all of the Networking Resource Groups that have started up over the past few years, allowing us to network with more associates, take part in fun activities, learn new skills, attend special guest speaker events, while also getting the opportunity to be part of their Leadership Teams; talk about a great way to gain valuable management / leadership experience.

Cons

Like any large company, communication and collaboration could be improved. TU has taken on a lot of initiatives lately to address this, which has really positively impacted our overall communication between teams, creating a more 'teamwork'-type mindset. At times, being asked to step in and fill other roles outside your responsibilities, to fill a gap; and usually that role is not a 'fun' one. I'd also say, right now, a lot of us are overwhelmed with our workloads, due to all of the (great) initiatives we're undertaking. This has made our jobs more stressful, and more difficult to create a stable work / life balance.

TransUnion Response

Thank you for 13 years at TransUnion. It’s exciting to hear how passionate you are about working at TU! Your feedback is important to TU, so thank you for taking time to write a review.

Viewing 130 - 132 of 2,776 Reviews

Jobs at TransUnion

Bilingual Customer Care Advocate

Customer Care Advocate