TransUnion reviews

3.6

59% would recommend to a friend

(399 total reviews)
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Christopher Cartwright

64% approve of CEO

55% positive business outlook

Reviews by job title

399 reviews

Reviews about "Compensation"

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1.0
Nov 5, 2023
Recommend
CEO approval
Business Outlook

Pros

At this point, the only pro to working here is the great people you meet. But even that is diminishing - all the dedicated, hard working, intelligent, and friendly people have been either left or been laid off!

Cons

I would like to preface this by saying that I believe a lot of the 4 and 5 star reviews I’ve seen recently on Glassdoor are fake. However, I would not be surprised by the company doing all they can to present a false narrative of how their company is really looked at by current employees. I had the pleasure of working for the company when it was under the CEO Jim Peck, prior to Chris Cartwright. In the last 4 years, since Mr. Cartwright has been in his position, I can slowly but surely see this company heading to hell in a handbasket. 1. There is a steep and insulting inequity in the salary this company is willing to pay employees. 2. The leadership, VPs, Executives and so-on throughout corporate have made it very clear that they do not care about their employees. Will not discuss plans to adjust compensation, will not discuss plans to address the quickly growing number of disgruntled employees, and even went so far as to tell everyone at the company that “if you don’t like what we’re doing then you can leave”. Absolutely uncaring, unprofessional and cold to the core. 3. There are people who have worked for this company well over 15, 20, 25+ years who have always been happy, supported, and felt a sense of purpose. It’s no mystery what the real issue is when you consider the amount of unhappy folks here, I can throw a stone and hit someone right now who is currently experiencing at least 2 of the following - underpayment, no reward good work (only being handed more work), lack of resources and support, increased workload/expectations with continuous layoffs, attrition through the roof. I could write a novel on the drastically negative changes that I’ve seen come to fruition here. Over the course of 4 years Chris Cartwright and the other Chiefs, Executives, VPs, and so on have slowly but surely changed the entire reputation of TU for the worse. What they have done in the last 4 years to destroy TU, would take 2-3X that amount of time to undo. It’s very sad to see - especially as a dedicated worker who has always put my best foot forward and advocated for this company. Never again at this point or in the future would I EVER suggest that anyone work here, and I highly suggest that those who do find their way out immediately. This company does not care about us and has made that very clear.

3.0
Nov 1, 2023

Updated Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I recently left an overall positive review though I noted some issues with the company. The pros still stand, but other issues have arisen. I think the pay is decent, they have great benefits, the culture is mostly okay and working her has been very flexible.

Cons

The process of forcing people back into the office has been frankly bizarre and incredibly opaque. They made decisions without talking to anyone, refuse to answer questions on the reasoning, didn't advertise the appeal process and I haven't heard of a single person who has had a successful appeal. Blatant refusal to answer questions requesting what they need to successfully appeal being forced into an office. As a result, I can't come to any other conclusion than the company is going about this in bad faith, doesn't have any intention of being flexible on return to office, and deeply do not care about their employees' feelings or the problems this will cause for a lot of people. I, along with several others, will likely be leaving the company over this matter.

5.0
Oct 28, 2023

Great company depending on the vertical

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great benefits and decent salary for the industry

Cons

Semi micro managing and very travel heavy

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TransUnion Response
2y
Thank you for taking the time to leave a review. We appreciate your feedback as we continue to improve the associate experience. -TransUnion Talent Acquisition Team
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