TransUnion reviews

3.6

59% would recommend to a friend

(2,796 total reviews)
avatar

Christopher Cartwright

64% approve of CEO

54% positive business outlook

TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,796 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Oct 11, 2019

Nothing to see here

Recommend
CEO approval
Business Outlook

Pros

Benefits, unlimited time off, nice office

Cons

Fact is this was a terrible place to work. Cliquey place with a crappy culture. Not a place for women or minorities. Lots of $ spent to change that tired credit bureau look. They redid their offices to try and look like a tech company but despite their best efforts they're not a tech company. Constantly pushing their data agenda but really have just credit info on people and a bunch of weird ad hoc data points they want you to sell. These credit bureaus are not to be trusted-the more I realized that they had so much personal information on people and selling it the more I realized they need to be regulated. Scary. I felt like I was promised one thing to come on board and got something completely different.

avatar
TransUnion Response
6y
I am so saddened to learn that this was your experience. I have seen so many wonderful TransUnion associates pour their heart and soul into creating a culture where everyone is not only welcomed but included. Where everyone is comfortable being who they are and sharing their voice. I so wish that would have been your experience, too. While this feedback is really hard to hear, I’m grateful that you have shared it. It’s the only way we can address any way in which we are falling short of being the company we aspire to be. I also want to make sure you know that TransUnion is a highly regulated company and compliance with all laws and regulations regarding the use and safeguarding of data, including the Fair Credit Reporting Act, is the company’s top priority. I hope you will consider reaching out to me directly – I want to know more about what you experienced and how you feel TU can continue working on becoming a place for everyone. And, if there is anything I can do to help you in the next phase of your career, I would welcome the opportunity to do so. – Anne Leyden, EVP HR
3.0
Oct 4, 2019
Recommend
CEO approval
Business Outlook

Pros

* Great pay * Excellent benefits * Unlimited vacation * Decent workplace & diversity culture

Cons

(In my particular experience within the division I worked for:) * Be prepared for a very lengthy interview process * Non-existent coaching, training or mentoring - especially as a new-hire * Highly insufficient support for remote employees * Constant technology issues, particularly tough for remote employees * Even during a wildly successful era of revenue growth, incoming division leadership was purely money-focused not people-focused - this is a stark contrast to how corporate tries to paint the philosophy of the company and internal PR

avatar
TransUnion Response
6y
I'm disappointed to read your review and hear about your experience. It's a priority that every associate here at TU knows they're valued and supported. We've worked hard to offer meaningful, enriching development and training opportunities - even for our newest team members - so that everyone is set up for success. If you feel we're missing the mark and can do better, please reach out to me. - Anne Leyden, EVP HR
4.0
Sep 26, 2019

Great workplace and culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible time Friendly environment Good managers Growth opportunities Trainings/Learnings are plenty

Cons

Selection results post interview takes more than a month. This could be minimized.

avatar
TransUnion Response
6y
We love seeing your positive experience as a TransUnion associate! Thank you for finding time to write a review.
Viewing 2080 - 2082 of 2,796 Reviews

Glassdoor has 3,174 TransUnion reviews submitted anonymously by TransUnion employees. Read employee reviews and ratings on Glassdoor to decide if TransUnion is right for you.