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      TransUnion

      Engaged Employer

      TransUnion reviews

      3.6

      59% would recommend to a friend

      (2,778 total reviews)
      avatar

      Christopher Cartwright

      65% approve of CEO

      56% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.6

      Culture & values

      3.6

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Senior management

      TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,778 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Mar 12, 2023

      Speak up - Not so much

      Global account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great colleagues, a good handful of folks that want to grow and are passionate about their work with resources that keep getting cut every year. Most recent leadership communications is cutting out department costs. Nothing new from what other companies are doing - I get it. Except when you hear about how much top leaders are spending.

      Cons

      Be wary of leadership and the many grey areas that are navigated at this company. It is close to impossible to find owners of policies when you have a question on these. It is inevitable for conflicts of interest to rise when the Chief Compliance officer reports to the Chief Legal Officer. Even more when the Chief Legal Officer brought over the Chief Compliance Officer. The risk of this that person does not feel empowered to raise concerns when they involve his/her leader. Leaders should feel empowered to do their job at all levels.

      avatar
      TransUnion Response
      2y
      Thank you for leaving a review. At TransUnion, we aim to provide our managers with the resources to be able to support all associates to have a positive team experience. We are always looking for ways to improve and your feedback is valuable. If you’d like to discuss further, please feel free to reach out to me directly. -Teedra Bernard, Chief Talent and Diversity Officer
      5.0
      Mar 12, 2023

      Great company with an awesome work culture

      Data scientist
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. My manager and colleagues are excellent humans. They are kind, approachable, and understanding. 2. My work is challenging and engaging . I do a lot of predictive modeling and programming. Almost learn something new every day. 3. There is always room for dialogue. In fact, my manager can be politely told about problems related to work (and he is always quick to resolve them). 4. So far I've only been in the company for less than a year, but I feel like this is a great place to be.

      Cons

      1. The company is still using legacy software (they aren't using the industry standard for ML and AI). This is something the company knows and is trying to overcome. 2. The company has also not migrated fully to the cloud yet. This leads to a lot of IT troubles that can interrupt your work quite frequently. This is something the company knows and is trying to overcome. 3. There are around 3 different project-management softwares that are being used within the company. It's quite confusing to learn/understand each one of them and clock-in the "hours worked" on a regular basis.

      avatar
      TransUnion Response
      3y
      Thanks for leaving a review! Your feedback helps us continually improve! -Vincent C., Employer Brand Team
      2.0
      Oct 22, 2021

      Call Center Environment and Unrealistic Daily KPI's for Sales, Micromanagement,

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      -This is a great company at the top, corporate (Chicago) seems to know what they're doing. Unfortunately, the TU culture has not yet been adopted by the Boca Raton (TLO) office. -Pros depends solely on your role, department, and management.

      Cons

      -For sales, its a CALL CENTER. Don't let them tell you otherwise. -They will entice you with promotions that will never happen. -Low Base Salary, the benefits are good, but they're not anything special -Unnecessary focus on daily dials and KPIs - The "positivity" culture is almost Orwellian - speaking up is NOT encouraged. -Upward mobility within the company is wrought with nepotism; it is not a meritocracy.

      avatar
      TransUnion Response
      4y
      Thank you for leaving your feedback. I'm disheartened to hear about your experience working with us. Our team environment is our greatest asset, which is why I am concerned with your cons to working at TransUnion. Career growth and meaningful work are rooted in the core of our work environment. If you are willing, I ask that you connect with your manager or reach out to me directly. Thank you again for taking the time to leave your review. - Teedra Bernard, Chief Talent and Diversity Officer
      Viewing 211 - 213 of 2,778 Reviews
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