TransUnion reviews

3.6

59% would recommend to a friend

(2,792 total reviews)
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Christopher Cartwright

64% approve of CEO

55% positive business outlook

TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
1.0
May 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Flexible time off is nice. Most of my peers were great people.

Cons

It's the worst run PMO in IT. Management is terrible. Moral is very low. Good employees leave or get fired for trying to do their job. This is not a place to work if you have respect for yourself. Managers have no loyalty and will throw you under the bus. It's poorly run and disorganized.

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TransUnion Response
7y
While I'm glad to see your pros, I can't look past the cons and advice you've shared. Since I've joined TU, I've made it a priority to try getting to know everyone and be accessible to our people. I want the same for my leadership team and I'm disappointed to see your experience wasn't what I would expect out of our tech org. If there's additional context you'd like to share, I hope you'll reach out to me so I can address it. - Abhi Dhar, Chief Information and Technology Officer
3.0
May 14, 2019

Low salary, no promotions

Recommend
CEO approval
Business Outlook

Pros

Flexibility, including hours and location flexiblity.

Cons

Promotions occur once every four years, compensation is way below market, promotions once every 4-5 years or so.

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TransUnion Response
6y
Thank you for 3+ years at TransUnion and for writing a review. TU takes pros and cons seriously. If you’d like, send an email to LifeAtTU@transunion.com to discuss more.
1.0
May 14, 2019
Recommend
CEO approval
Business Outlook

Pros

TU has fortunately retained Callcredit's great work life balance and leave for the time being, and there are still a handful of good and genuinely interesting software projects to work on if you're lucky enough to be assigned to them, but they're rapidly declining in number. If you're under the right manager you can get away with a lot, such as playing Xbox during the working day. The soup trolley is awesome.

Cons

Where to begin? Callcredit was a fantastic company for developers, one of the best in Leeds which many developers often aspired to work for due to being an tech leader in the city. When our business got taken over and absorbed into Callcredit this was still always the case. In recent years however it has been gutted to allow for it's eventual sale where it was subsequently purchased by TransUnion. This transition saw developer salaries decline through 0% payrises that mean a real terms decrease against inflation coupled with drastic reductions in bonus payments. Since then it has simply become an awful place to work, a mass exodus of developers means there's a distinct drop in talent left to learn anything from, and people are being promoted to roles they would never have been promoted to a few years ago due to the drop in standards. A one time tech leader in Leeds now feels like little more than a low quality, low wage sweatshop for TU in the US to send all the rubbish work to. As talented people have left and found it easy to get roles elsewhere, the people left are often not only less talented, but problematic in other ways, for example, the amount of bullying and generally poor management has greatly increased. It's a shame therefore to see HR here responding to people's reviews; if they put half as much effort into actually solving the problematic culture that has thrived in this business as they did responding here pretending to care then they'd have no negative reviews in the first place. In my experience of HR to date, taking up the offer here of them wanting to hear more, will more likely result in a black mark against you and kill any career potential you may have otherwise had at TU than it will result in any positive change.

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TransUnion Response
6y
Your feedback is important to TU, so thank you for taking time to write a review. I’m sorry to read about your negative experience, but if you’re open to chatting more, please email us at LifeAtTU@transunion.com.
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