7y
First, I would like to thank you for sharing your feedback. Second, I want to say that I'm sorry you had this experience, and want you to know your feedback will be taken seriously. For me personally, respect is non-negotiable, and I would really like to hear more about what you experienced so I can address it. One other thing struck me from your cons - it's true that we do move fast and have high performance standards here at TU. However, we take every employment decision very seriously, so we can continue to deliver the best for our clients and consumers. We've been working to enhance our sales operations and make sure our employees have the opportunity to grow, but there's always room for improvement. We've since made changes to key roles in the last 12 months based on feedback from our teams. Additionally, we know there's continued room for improvement with our onboarding of new team members. We've made significant changes to our onboarding program - like moving to a fully integrated digital system. Our HR team provides numerous touch points throughout the process to ensure it is seamless for our new hires and they know exactly what to expect on day 1. These changes have had a positive impact on the new hire and associate experience. We will continue to emphasize areas of opportunity in 2019 and won't lose sight of it. If you'd be willing, I would like to have a conversation with you to better understand where you feel we missed the mark - please reach out to me directly at Todd.Skinner@transunion.com. - Todd Skinner, President - TransUnion Canada, Latin America, and Caribbean
