TransUnion reviews

3.6

59% would recommend to a friend

(2,778 total reviews)
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Christopher Cartwright

65% approve of CEO

56% positive business outlook

TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,778 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Mar 15, 2021

Focus on Growth

Recommend
CEO approval
Business Outlook

Pros

Strong company in the field of which they find themselves in

Cons

Very little focus on the growth of new teams among the new norm

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TransUnion Response
5y
Thank you for 5+ years at TransUnion and for writing a review. We value your feedback and experience as an associate - if you'd like, send us an email at LifeAtTU@transunion.com to discuss more.
3.0
Nov 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Some of the best health insurance I have ever had. Good work-life balance. Good 401k. The employee stock purchase plan is decent. 15% discount on the company stock. The company culture overall is solid. if you ignore that you aren't making a lot of money and look at everything else they do a good job of making you feel like they care about you. Again with the exception of your ability to support your family. I truly mean that as a compliment. They go above and beyond in this area. If you are into all sorts of touchy and feely things and buzz words then this company goes above and beyond to hit those points and make their employees feel that they care about all that touchy-feely stuff. Some people really care about that so I would point out this is a good place for you if you do. Lots of programs to help and promote diversity and women and different groups of people as well. If that is important to you.

Cons

You'll never make a lot of money. Upper management probably does really well and that is about it. It is not a sales-oriented company. If you are a money-motivated sales professional this is not the right sales position for you. If you want to make 70 to 100k a year without having to work too hard then it is a good spot for you. If you only want to make that much you probably shouldn't be in sales. Part of the issue is the product is so good and needed that it sells itself and there is such a high level of residual business that the business grows without anyone doing anything or looking at the problems and making adjustments. The managers are all afraid to do anything because the business grows by itself and they look like heroes to top management and they are paid really well so why rock the boat? There is a huge bureaucracy here and middle management has zero control over actually making any changes that will help the business. They are just paper pushers. No one seems to care about marketing, or fixing internal operational processes that would improve revenues dramatically. . Also one of the big drawbacks that are not unique to just TransUnion but to all really large companies is your ability to move up quickly based on merit. They fall into the trap of job codes and you can only move from one job to another job based upon your job code. And of course, you need to be in a job a certain amount of time before you can be promoted to another one. It doesn't matter what your prior experience was before you worked there. Furthermore, you can only get a raise of "X' percent based upon your prior pay before a promotion. However, if you came in from the outside you can get hired right into the correct role and get paid a lot more money than someone that got promoted from within for the exact same job since there is no limit on what percent increase you can receive. . It really discourages individuals to stay with a company and move up and be promoted.

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TransUnion Response
5y
I appreciate you leaving a candid review of your time on the TransUnion team. It's good to hear that you were feeling positive about the pros you noted. We genuinely want each and every person here to feel rewarded in all aspects of their experience. You touched on some of the things I'm personally so proud of in your pros, but I'd like to take a moment to respond to some of the elements of your experience that weren't as positive. TU has built a culture where we encourage everyone to feel empowered to contribute ideas, own their career and have transparent, honest conversations with their teams and managers/leaders - even if they're difficult. I'm sorry this may not have been your experience and would really like to know more. If you'd be open to it, please reach out so I can understand more specifics about your time here. - Teedra Bernard, Chief Talent and Diversity Officer
1.0
Jan 23, 2020
Recommend
CEO approval
Business Outlook

Pros

The pay can't be beaten. Plenty of employee-focused events to help create a fun environment. Good benefits.

Cons

Zero opportunity to grow in some departments. Once you're stuck in one job function there is zero development or job growth if you're not liked. Training is lacking, especially for new employees in specific departments. Management seems to put all of the priority on technical development, but no energy towards people development. Way more concerned about their own career and not the associates. Assumptions tend to be the norm, rather than proper fact gathering.

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TransUnion Response
6y
I appreciate you sharing a review of your experience. I want you to know every review is taken seriously and I'm hopeful you'll be comfortable coming forward to chat with me. I care deeply about the experience of every single person at TransUnion. Your time here should be meaningful and rewarding - where you feel good about the work you do and your development. Not an environment where you feel stuck or like growth and development is not realistic. Please reach out to me - I'd like to help where I can. - Anne Leyden, EVP HR
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Glassdoor has 3,154 TransUnion reviews submitted anonymously by TransUnion employees. Read employee reviews and ratings on Glassdoor to decide if TransUnion is right for you.