The current leadership team is terrible. Their priorities are politics, woke company culture, saving the environment, saying their piece on newsworthy events, basically everything except their actual jobs. It's like your C suite being exclusively the Twitter feed from HuffPost contributors. Jim was an affable fellow, and I bumped into him down in the gym fairly often and he seemed like the sort of person you'd pick to run a company like TU. The current CEO is awkward, unrelatable, and almost painful to listen to during the all-hands meetings, which again have become a skippable event because it's just Diversity Hot Takes instead of actual useful information. I heard less from Jim, but what he said was worth listening to - I hear from our current C suite constantly and it's nothing of substance.
It has definitely had an impact on the culture. I've seen a lot of talented people either phone it in or leave. I wouldn't say TU is at "mass exodus" yet, but I've noticed a lot of departures in key groups and positions lately. Their replacements take longer to fill than the old days, and the replacements coming in aren't the same caliber of leadership or knowledge as the last bunch. The office is still shut down "due to COVID" and you need ridiculous levels of approval to go into the office. The leadership team, when they're not trumpeting the D & I party line, insist it's not safe to come into the office - well, my team has been having weekly team meetings in each other's houses in the 'burbs for months because we're just not as effective totally-remote, so maybe they should just open it back up?
The culture is getting bad enough that I've started to look for other opportunities. It will take years after the current CEO moves on to recover any semblance of a good culture at TU again.