TransUnion reviews

3.6

59% would recommend to a friend

(2,780 total reviews)
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Christopher Cartwright

65% approve of CEO

56% positive business outlook

TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,780 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Jan 16, 2026

Poor Management

Recommend
CEO approval
Business Outlook

Pros

None. TransUnion doesn't support growth or provide any support.

Cons

I have spent five years at TransUnion, and throughout that time I have consistently felt that the company does not sufficiently recognize or value the contributions of the employees who are responsible for carrying the bulk of the workload. A significant portion of critical work has been offshored, often without adequate consideration of the impact on quality, continuity, or accountability. Meanwhile, those of us who remain heavily involved in the day-to-day operations are expected to absorb additional responsibilities, maintain performance standards, and resolve issues that arise from these decisions. Despite this level of commitment and effort, our contributions are frequently overlooked, our concerns are dismissed, and the guidance we receive is often unclear, ineffective, or disconnected from the realities of the work being done.

1.0
Dec 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Salary, Bonuses, Flexible Time Off are competitive

Cons

TransUnion boasts that we're all about "culture, values, diversity, etc" but that could be farther than the truth. These words that have no weight at all. Hard workers are treated like nothing more than a BOTS, and expendable assets. And when they decide they need to save a little more money, instead of restructuring or coming up with a real plan, they just lay you off, no matter how dedicated or length of service and their mission which is to line their pockets from your hard labors. Management and Senior management are the worst human beings I've ever worked with. Management doesn't care about people below them other than them doing only things that make them look good. They don't lift a finger to do anything other than talking down to you and make themselves look good to their managers. Workers are sometimes forced into new positions that they didn't want that are total insults to skills and level of expertise just to fill gaps. Watch out, because if the janitor leaves, they may force you to take his position, not joking. Layoffs are as common as quarterly town hall meetings. Real communication from the top (other than, "Wow, look at how much money you made us up here") is non-existent to people that do the "real" work that keeps this company actually making money for them. Working here has been the worst most degrading and unprofessional experience of my entire career. I've had long conversations with many peers and we all have similar experiences. Real jobs are being replaced with Ai and more overseas contractors on a regular basis. So many incredibly talented people have been cut it's a wonder we are still in business at all. Job security is a non-existent concept.

3.0
Nov 11, 2025

Trans Union

Recommend
CEO approval
Business Outlook

Pros

Decent medical benefits, PTO, holidays, 401 K

Cons

Layoffs, outsourcing jobs, small if any pay increases. No job security.

Viewing 268 - 270 of 2,780 Reviews

Glassdoor has 3,156 TransUnion reviews submitted anonymously by TransUnion employees. Read employee reviews and ratings on Glassdoor to decide if TransUnion is right for you.