Transcom WorldWide Customer Service Representative CSR reviews

2.4

19% would recommend to a friend

(162 total reviews)
avatar

Brian Johnson

26% approve of CEO

20% positive business outlook

Customer Service Representative (CSR) employees have rated Transcom WorldWide with 2.4 out of 5 stars, based on 162 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. Transcom WorldWide is rated 37% below average by Customer Service Representative (CSR) professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

162 reviews
1.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Cafeteria and a clean operation floor

Cons

Late salaries Unjustified deductions HR are not available Finance team are rarely available Late or last minute canceled transportation Manipulated incentive

avatar
Transcom WorldWide Response
3mo
Thank you for your feedback. We take these concerns seriously and will review them thoroughly to ensure fairness and integrity in our organization.
3.0
Feb 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- Depends on the Project

Cons

- Bonus is not part of the 13th & 14th

avatar
Transcom WorldWide Response
4mo
Thank you for sharing your thoughts. We value all feedback from our employees as it helps us identify areas for improvement and ensure a positive workplace. We are committed to ongoing growth and appreciate your contribution to that process.
4.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive colleagues and continuous training.

Cons

Too much pressure put on agents.

avatar
Transcom WorldWide Response
4mo
Thank you for sharing your thoughts. We value all feedback from our employees as it helps us identify areas for improvement and ensure a positive workplace. We are committed to ongoing growth and appreciate your contribution to that process.
Viewing 10 - 12 of 162 Reviews

Glassdoor has 2,407 Transcom WorldWide reviews submitted anonymously by Transcom WorldWide employees. Read employee reviews and ratings on Glassdoor to decide if Transcom WorldWide is right for you.