Does Transcom WorldWide pay their employees well?

According to anonymously submitted Glassdoor reviews, Transcom WorldWide employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Transcom WorldWide. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Transcom WorldWide?

40% of Transcom WorldWide employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Transcom WorldWide 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Transcom WorldWide?

Customer Service Representative (391) , Customer Service Representative (CSR) (183) , Technical Support Representative (83) , Technical Support (63) , Team Leader (57) , Technical Support Advisor (45) , Customer Service Agent (44) , Tech Support (28) , Technical Support Specialist (27) , Tech Support Representative (23) , IOS Technical Support Advisor (20) , Call Center Agent (19) , Customer Service (18) , Customer Support Representative (16) , Customer Service (CSR) (14)

What are the pros of working at Transcom WorldWide according to real employee reviews?

"Great work from home job." ((in 178 reviews)); "Good benefits as they care for their employees and their families" ((in 88 reviews)); "Great people and friends" ((in 72 reviews)); "Training was good and paid." ((in 71 reviews)); "Great colleagues and no extra hours/work needed." ((in 61 reviews))

What are the cons of working at Transcom WorldWide according to real employee reviews?

"The salaries are low and you have to work from 6 am till 10 pm depending on your schedule" ((in 137 reviews)); "Low pay at my time of employment but I believe this is no longer the case." ((in 95 reviews)); "stressfull no work life balance" ((in 28 reviews)); "Strict on Punctuality Hard to request time off Easy to Cap out and making it hard to progress within the company" ((in 28 reviews)); "No pay raise or bonuses." ((in 21 reviews))

What are employees saying about Transcom WorldWide layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Transcom WorldWide layoffs and their outlook for job security at Transcom WorldWide in 2026.

What are the top reviewed Transcom WorldWide locations?

Denver , San Antonio , Atlanta , Houston , New York , Raleigh , Orlando , Charlotte , Dallas , Columbia , Remote , Tunis , Detroit , Greensboro , Jacksonville , Greenville , Phoenix , Oklahoma City , Louisville , Columbus , Los Angeles , Las Vegas , Tampa , Augusta , Montgomery , Newport News , Virginia Beach , Saint Louis , Roxboro , Fayetteville

Transcom WorldWide reviews

2.9

40% would recommend to a friend

(2,063 total reviews)

Brian Johnson

46% approve of CEO

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,063 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Transcom WorldWide has an employee rating of 2.9 out of 5 stars, based on 2,063 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Transcom WorldWide employee rating is 24% below average for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

2K reviews

4.0

Aug 24, 2012

A great place for young people to get some experience in a dynamic enviroment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It's a really nice place to work at, at least for me, a lot of young people. It's never borin. They take notice of your work and promote you accordingly. There's a relaxation room with a punching bag, air hockey etc., a mini gym and so on.

Cons

Can get a bit hectic sometimes, depends on the time of the month. Maybe a little too strict on some areas.

Transcom WorldWide Response

2y

Thank you for your review! We appreciate you taking the time to give us your feedback.

4.0

Aug 15, 2012

The difference Transcom have is it's people

Sage/cae

Recommend

CEO approval

Business Outlook

Pros

on time message dissemination via E-mail to it's employee.

Cons

lagging system of the internet connection

4.0

Aug 14, 2012

An enriching customer service experience that was.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Has good salary scheme and benefits and good facilities.

Cons

I certainly do not like the style of the working stations and the medical staffs particularly the doctors in the clinic are not pleasant to deal with.

Viewing 2053 - 2055 of 2,063 Reviews

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Jobs at Transcom WorldWide

Technical Support - AI Chat and Email - Onsite Greenville, SC

Technical and Customer Experience Advisor - Work From Home - US