Lots and lots of chiefs - CEO, COO, Chief Info Officer, Chief Accounting Officer, Chief Innovation Officer (WTF?)
President of the Americas??? We are only in America - all international business is through BNP Parabas. WTF do we have this position?
Silos - leasing, management, accounting don't talk to one another; geographic/regional silos, lack of consistent team approach
Inconsistent performance, employee work/life balance, expectations from region to region and from group to group.
Many "legacy" employees accept mediocrity. They stay for a long time, but they are not the best and brightest.
Promises made...no delivery.
Lack of strategic direction - it's all about growth and the back office is smoke and mirrors.
Mediocrity is tolerated, so the talented people have to work harder to pick up the slack.
Promises a 10% bonus, but then makes bonus unattainable. The highest bonuses this year were at 8%. Why not just say the bonus is 8% if it is impossible to earn 10? Bonuses are different for reimbursed employees (who can get the entire 10%) and unreimbursed/corporate employees (they are restricted by HQ). Bonus criteria is different across the country - some people get a bonus for doing their job, but others need to cure cancer, eliminate poverty, and find world peace to walk away with a bonus. Very unfair.
Never ever disagree with a broker. The broker is KING (QUEEN), and you could end up getting fired for going against a broker (even if you are right). Since the broker brings the $$$$$, they are treated like prima donnas, but the employees who support them are crapped on. Broker egos are gigantic, and they get away with pretty much anything. Condescend to staff - OK. Make inappropriate comments - OK. Treat you like you are not worthy to even speak with them - OK.