Travelers Claim Professional Development Program reviews

4.2

85% would recommend to a friend

(82 total reviews)
avatar

Alan D. Schnitzer

99% approve of CEO

85% positive business outlook

Claim Professional Development Program employees have rated Travelers with 4.2 out of 5 stars, based on 82 company reviews on Glassdoor. This indicates that most Claim Professional Development Program professionals have an excellent working experience there. Travelers is rated in line with the average (within 1 standard deviation) by Claim Professional Development Program professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

82 reviews
3.0
Jan 6, 2024

Losing it’s appeal

Recommend
CEO approval
Business Outlook

Pros

Best things: Stable company, layoffs are rare, good amount of PTO.

Cons

They seem to have difficulty hiring experienced employees due to their insistence on having them work in an office. Many of the newest hires quit after they get some experience and move on to a better paying job where they can work remotely. They have done a poor job, in my opinion, with planning for the future as it relates to staffing—-many employees are getting close to retirement, and claim management doesn’t seem to appeal much to the Gen Z’ers. It seems like you are always having to do extra work for a vacancy or because a new, inexperienced worker is training or job shadowing and not capable of handling a workload. It’s also a company where you are rewarded for hard work and long hours with more assignments and longer hours. It used to be a company that seemed to pay more than the competition, but I’m not sure that is the case any longer.

3.0
Oct 21, 2023

Micro Management

Recommend
CEO approval
Business Outlook

Pros

Great Benefits and paid time off

Cons

Terrible Managers - Not much accountability on there end. Low Staff seem like every 6 months there is big shift. Either with people quitting or moving to other departments. So Auto Bland - is always suffering as the auto claims do not stop coming along. Yet we do not have the correct amount of people in our department to sustain the work load. Over Time is offered but - it is intensely micro-managed as well.

Viewing 16 - 18 of 82 Reviews

Glassdoor has 7,577 Travelers reviews submitted anonymously by Travelers employees. Read employee reviews and ratings on Glassdoor to decide if Travelers is right for you.