Travelers reviews

4.2

84% would recommend to a friend

(6,798 total reviews)
avatar

Alan D. Schnitzer

90% approve of CEO

85% positive business outlook

Travelers has an employee rating of 4.2 out of 5 stars, based on 6,798 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Travelers employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

7K reviews
1.0
Jan 5, 2012

Cutting employees and raises.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get 20 days off when you start with the option to purchase 6 more. Benefits are good: Medical, Dental, vision, 401k match.

Cons

Travelers needs to quit sending the work to India. So many people were laid off at Travelers and many more to come. We just sit and wait for the chopping block to hit us. It's hard to work at a place where people are always uptight about their job. Some leads have there favorites, and if your not one of them then good luck getting anywhere. The leads will also try to put you down for things and try to make you look bad to management instead of good. Since the latest storms in 2011, most employees did not get a raise. Budgets are cut so bad that we don't get our holiday meal which is about $12 per employee. Things are only getting worse for Travelers. Every week someone will quit, and thats because everyone feels there job is on the line. They will never replace those that leave. If you are on the phones, I feel you have nothing to worry about, most people on them seem happy with their jobs, but they have to work some weekends.

1.0
Aug 26, 2024

Toxic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice campus, fair pay, hybrid

Cons

Pay for parking, toxic management and environment, company first attitude, food is expensive, cliquey, biased, gossiping and extremely corporate, lack of documentation, onboarding, best practices. Employees are just a number and are not valued as human beings

3.0
Mar 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Great pay and a hard but rewarding job. Benefits and PTO is pretty good plus a pension. Training is good and you do have opportunities at this company.

Cons

EMPATHY: Direct manager lack empathy. For example. You are sick and need to work from home. Many managers will make you stay the next week and extra day in office. Becoming an adjuster can cost $400+ out of pocket until they reimburse you. Older managers are very out of touch. Insurance discount for employees is horrible. Travelers does not consider cost of living with raises. home day and Internet goes out? Forced to go to office, even if you only have one car for your family.

Viewing 181 - 183 of 6,798 Reviews

Glassdoor has 7,560 Travelers reviews submitted anonymously by Travelers employees. Read employee reviews and ratings on Glassdoor to decide if Travelers is right for you.