Is Travelers a good company to work for?

Travelers has an overall rating of 4.2 out of 5, based on over 7,565 reviews left anonymously by employees. This rating has been stable over the past 12 months. 84% of employees would recommend working at Travelers to a friend and 85% have a positive outlook for the business. The best reviews about Travelers have been left by employees working as UPDP - BI , UPDP and Managing Account Executive .

Does Travelers pay their employees well?

According to anonymously submitted Glassdoor reviews, Travelers employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Travelers. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Travelers?

84% of Travelers employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Travelers 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Travelers?

Claims Adjuster (295) , Account Executive (207) , Underwriter (175) , Account Manager (115) , Claims Representative (108) , Software Engineer (96) , Intern (81) , Manager (78) , Customer Service Representative (73) , Director (68) , Account Executive Officer (66) , Associate Account Executive (63) , Insurance Service Representative (60) , Outside Property Claims Representative (50) , Unit Manager (48)

What are the pros of working at Travelers according to real employee reviews?

"Great benefits; company hires with the intent to promote from within; company is all about individual personal development; company seems to pay better than competitors." ((in 885 reviews)); "Got to meet some really great people and many employees seem to genuinely like working there." ((in 474 reviews)); "Good pay and conditions here" ((in 449 reviews)); "Flexibility and good work life balance" ((in 357 reviews)); "workers and the great training" ((in 178 reviews))

What are the cons of working at Travelers according to real employee reviews?

"Unit managers have less claim knowledge than you and cant be relied on to give correct information" ((in 142 reviews)); "No bonuses for those who are young and single." ((in 104 reviews)); "Upper management is incompetent and makes spur of the moment decisions without looking at the long term consequences." ((in 74 reviews)); "Too much favoritism with promoting practices" ((in 50 reviews)); "Parking is a challenge at times and can be expensive" ((in 38 reviews))

What are employees saying about Travelers layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Travelers layoffs and their outlook for job security at Travelers in 2026.

What are the top reviewed Travelers locations?

Hartford , Saint Paul , Richardson , Houston , New York , Charlotte , Alpharetta , Orlando , Dallas , Atlanta , Spokane , Chicago , Richmond , Knoxville , Denver , Overland Park , Naperville , Diamond Bar , Centennial , Buffalo , Tampa , Hunt Valley , Walnut Creek , Phoenix , West Bridgewater , Morristown , Melville , Boston , Wyomissing , Los Angeles

Travelers reviews

4.2

84% would recommend to a friend

(6,803 total reviews)

Alan D. Schnitzer

90% approve of CEO

85% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,803 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Travelers has an employee rating of 4.2 out of 5 stars, based on 6,803 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Travelers employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

7K reviews

1.0

Jul 22, 2015

Bad news...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None really, poor environment to work in, morale couldn't be lower.

Cons

Metric management, average salary, shrinking benefits...it's all about shareholder value, employees and insureds' be damned.

2.0

Apr 28, 2015

Director, Data Management

Director, data management

Recommend

CEO approval

Business Outlook

Pros

Lots of exposure to a variety of technologies and current best practices and processes. Company is very stable and the CEO is very good.

Cons

Compensation and promotion decisions are very much based on personal relationships to middle and upper management. Compensation is lower then market before bonuses and only approximately 40% of employees that are eligible get bonuses under the guise of pay for performance. Attainment of merits and bonuses are entirely management judgement. Environment is very confrontational and caustic. Be extremely cautious who you trust.

1.0

Mar 13, 2015

Horrible call center managers. If they don't like you, they will make you look bad so you don't get a raise.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great health and dental benefits

Cons

They don't pay seasoned employees well. New employees coming in with no experience and getting paid a higher salary. Management will write you up for any stupid reason so you don't get a raise and can't apply for a new job within the company. Management will try to make you quit so you don't get unemployment.

Viewing 232 - 234 of 6,803 Reviews

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Travelers

Travelers reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Bad news...

Director, Data Management

Horrible call center managers. If they don't like you, they will make you look bad so you don't get a raise.

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Jobs at Travelers