Is Travelers a good company to work for?

Travelers has an overall rating of 4.2 out of 5, based on over 7,565 reviews left anonymously by employees. This rating has been stable over the past 12 months. 84% of employees would recommend working at Travelers to a friend and 85% have a positive outlook for the business. The best reviews about Travelers have been left by employees working as UPDP - BI , UPDP and Managing Account Executive .

Does Travelers pay their employees well?

According to anonymously submitted Glassdoor reviews, Travelers employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Travelers. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Travelers?

84% of Travelers employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Travelers 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Travelers?

Claims Adjuster (295) , Account Executive (207) , Underwriter (175) , Account Manager (115) , Claims Representative (108) , Software Engineer (96) , Intern (81) , Manager (78) , Customer Service Representative (73) , Director (68) , Account Executive Officer (66) , Associate Account Executive (63) , Insurance Service Representative (60) , Outside Property Claims Representative (50) , Unit Manager (48)

What are the pros of working at Travelers according to real employee reviews?

"Great benefits; company hires with the intent to promote from within; company is all about individual personal development; company seems to pay better than competitors." ((in 888 reviews)); "Got to meet some really great people and many employees seem to genuinely like working there." ((in 468 reviews)); "Flexibility and good work life balance" ((in 364 reviews)); "workers and the great training" ((in 187 reviews)); "It was great to be able to work remotely and the salary was competitive." ((in 166 reviews))

What are the cons of working at Travelers according to real employee reviews?

"Very difficult to advance as many managers do not encourage it." ((in 143 reviews)); "No bonuses for those who are young and single." ((in 100 reviews)); "Upper management is incompetent and makes spur of the moment decisions without looking at the long term consequences." ((in 77 reviews)); "Too much favoritism with promoting practices" ((in 48 reviews)); "Workload can be very high at times" ((in 43 reviews))

What are employees saying about Travelers layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Travelers layoffs and their outlook for job security at Travelers in 2026.

What are the top reviewed Travelers locations?

Hartford , Saint Paul , Richardson , Houston , New York , Charlotte , Alpharetta , Orlando , Dallas , Atlanta , Spokane , Chicago , Richmond , Knoxville , Denver , Overland Park , Naperville , Diamond Bar , Centennial , Buffalo , Tampa , Hunt Valley , Walnut Creek , Phoenix , West Bridgewater , Morristown , Melville , Boston , Wyomissing , Los Angeles

Travelers reviews

4.2

84% would recommend to a friend

(6,803 total reviews)

Alan D. Schnitzer

90% approve of CEO

85% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,803 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Travelers has an employee rating of 4.2 out of 5 stars, based on 6,803 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Travelers employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

7K reviews

1.0

Dec 26, 2014

Run, don't walk

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good salary and benefit package.

Cons

No work/life balance, management tends to be concerned with watching out for their own jobs and not about the people who report to them.

1.0

Dec 16, 2014

Unethical behavior and questionable practices

Account underwriter

Recommend

CEO approval

Business Outlook

Pros

Paid time off is the only pro.

Cons

Superior in favoritism and far too many relatives working together. Management picks their favorites and annual bonuses and merit increases are steadily paid only to those. Despite meeting or exceeding expectations on performance evaluations, hard working employees are overlooked if you are not "in" with your manager. Way too much work and not enough employees so the answer is to send work to India where they make errors and we fix them. Pricing of policies is unethical and morally questionable. The department of insurance should investigate!

1.0

Oct 28, 2014

If you can do this job well why are you wasting you're time here?

Claims representative

Recommend

CEO approval

Business Outlook

Pros

*Advanced Claim System. *Other than that nothing else I can think of unless you like paying for your own coffee and Christmas gifts.

Cons

*Advanced Claim System is used as an excuse to pile work on the adjusters. *Multi-million dollar company that requires you to buy your own Christmas gifts and then thank them for their generosity. *Blatant favoritism in promotions and career advancement. *If you aren't a favorite you well be pigeonholed and well not be able to transfer anywhere. *Ever increasing demands and workload. *As a result of the above you're wasting your time if you do this job well. *Low pay for work load.

Viewing 235 - 237 of 6,803 Reviews

Jobs at Travelers

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Travelers

Travelers reviews

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Run, don't walk

Unethical behavior and questionable practices

If you can do this job well why are you wasting you're time here?

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