Travelers reviews

4.2

84% would recommend to a friend

(6,803 total reviews)
avatar

Alan D. Schnitzer

90% approve of CEO

85% positive business outlook

Travelers has an employee rating of 4.2 out of 5 stars, based on 6,803 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Travelers employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

7K reviews
3.0
Nov 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule and flexibility. Almost every employee interaction I had was great. Promotes internally. Pretty good work-life balance in most departments.

Cons

Conservative company with old traditional values that don't necessarily make any sense. Workflows need to be adjusted. Not a lot of new technology is being utilized. A lot of micro-management (especially in the Auto department) Certain managers lack respect towards employees and could be condescending towards them. Some positions/departments are not great for your mental health (workers' compensation is the one most employees are warned about despite the benefits that come with it) Lack of responsibility from managers (If something goes wrong be expected to be blamed for it) A lot of shady stuff in the background. Directors will blatantly lie to your face and try to discourage you from continuing to work there because they don't want to get in trouble with upper management.

3.0
Oct 9, 2024
Recommend
CEO approval
Business Outlook

Pros

First, Travelers is one of the better paid jobs in the adjuster world. The company does have really good benefits, and lots of room for growth. I love working for Travelers. Great training program as well.

Cons

Like most companies, in the adjuster role direct management and directors lack empathy. For example, we have had hurricanes in Florida and they will talk your ear off about being safe, but still force you to work even if you don’t have power. If you can’t work, they will not help you much with your claims. Directors are obsessed with numbers which causes claims adjusters stress. Travelers is borderline steering customers to their shops.

1.0
Aug 27, 2024

Manager Role

Recommend
CEO approval
Business Outlook

Pros

401K match, Multiline experience, good training program for adjusters.

Cons

Executive team does not seem to care about their emloyees. Very toxic enviroment. Unrealistic workload expectations. Constant turnover.

Viewing 250 - 252 of 6,803 Reviews

Glassdoor has 7,565 Travelers reviews submitted anonymously by Travelers employees. Read employee reviews and ratings on Glassdoor to decide if Travelers is right for you.