TriNet reviews

3.3

47% would recommend to a friend

(395 total reviews)
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Mike Simonds

61% approve of CEO

36% positive business outlook

Reviews by job title

395 reviews

Reviews about "Culture"

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5.0
Jan 16, 2016
Recommend
CEO approval
Business Outlook

Pros

The company treats their employees great. Compensation, benefits, perks, holidays, etc. The people are nice. Good company culture.

Cons

A lot of internal issues to get jobs/projects done. Makes it difficult, since being in sales, we should be out selling, not dealing with "cases". A lot of reports and mandatory conference calls, which again, is not something sales people should waste their time doing.

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TriNet Response
10y
It is good to hear that the significant efforts we make toward fostering a great company culture - with great employee benefits - are appreciated. We assure you that those efforts will not cease. We will certainly forward your comments to sales management, and we encourage you to bring your concerns to your management team and/or your HR Business Partner as well. Thank you for your feedback!
3.0
Dec 30, 2015
Recommend
CEO approval
Business Outlook

Pros

The company had recently acquired a competitor and was going through anticipated challenges of integration. The culture at that time was up and down at best. My direct report was simply outstanding to work with. Autonomy was an earned privilege. However, once earned, it was exemplary. Unfortunately for TriNet, he too moved on to a competitor. The company focus is on white collar small and medium sized businesses. The vast majority of clientele is defined as small businesses rather than mid-market. The sales process, at least initially, is often driven by benefit offering value (read price and plan richness). It was far from uncommon to have to wage internal battle in order to extend a competitive benefit offering in order to advance the sales process to what the business offering, in theory, is all about: all-encompassing human resource outsourcing. With that said, small businesses are notoriously reticent to embrace human capital strategic plans. This is, of course, why many small businesses stay small. It is also what drives the sales process to be so innately correlated to benefit offering competitiveness. If the benefit offering competitiveness is not clearly evident, there's less than a 5% chance of closing that deal. The moral of the story is that this is a challenging service to sale. Quotas are strictly enforced. That said, a competent and driven professional should succeed annually. In doing so, one can expect to earn between 100k & 150k. Most probably earn closer to 85k to 90k. Just expect bumps and bruises along the way regardless of what tier one would fall within the provided range. They usually only consider recruiting B+ to A players (though would never verbally state anything below A). The service side professionals are top notch. At least when I was there, that is. I expect that to have not changed as it is and integral aspect of the company foundation.

Cons

It is difficult to feel like anything but a glorified insurance salesman of health benefits. A successful rep will sell millions of dollars worth of health insurance premiums annually...and not earn a dollar of commission front that. You are only paid commissions based upon the contractual service fee, which is based upon headcount... which is significantly less than what an actual insurance salesman would earn in commissions at that level of insurance premium revenue produced. That is beyond frustrating. That said, the base salary is on the high end for the industry. It was evident to all that executives were positioning the company for an IPO. Shrewd strategic business decisions followed, quite predictably. The company did indeed go public and seems to be doing pretty well. However, the difference between working for a private and a public company need not even be compared. At our regional office, top leadership was abysmal. Soon after I left for greener pastures, the company fired him and a couple of his cronies. I can only imagine this boosted morale and productivity greatly.

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TriNet Response
10y
Thank you for taking the time to document the pros and cons of TriNet. While benefits are a big selling point of the TriNet offering, our reps are selling TriNet as an all-in-one HR solution to targeted SMB verticals. So they should never feel like insurance salespeople. We hope that you are finding success in your new endeavors.
3.0
Dec 22, 2015

Client Services

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility good benefits busy interesting and varied work

Cons

Lack of advancement opportunities unless someone likes you - not merit based - based on who you know and who likes you

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TriNet Response
10y
We’re sorry to hear you’ve been given the impression that advancement at TriNet is based on favoritism rather than individual accomplishment. This is not our intent. If you have specific examples of this sort of activity, we encourage you to bring them to the attention of your location’s HR Business Partner or confidentially via our Ethics Hotline. You can find that hotline number under Resources on our internal intranet home page. Your HRBP will also be able to steer you toward the appropriate employee development opportunities, of which we have many. Please don’t be shy about accessing your HR Department for any assistance you need.
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