TriNet reviews

3.3

47% would recommend to a friend

(395 total reviews)
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Mike Simonds

61% approve of CEO

36% positive business outlook

Reviews by job title

395 reviews

Reviews about "Culture"

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2.0
Jan 23, 2015
Recommend
CEO approval
Business Outlook

Pros

There's no denying that TriNet gives back to the communities where they have a sizable presence. I'm going to a tropical location, all expenses paid, and should come back with a nice tan for smashing quota! Our customer service managers are TOP NOTCH. If it weren't for them, retention would be extremely horrid! Caffeine is supplied, major bonus to me. Stock options if you qualify! Did I mention the tan?

Cons

I may be getting a nice tan, but I know for a fact our service teams DESERVE something on par! Inter-brand squabbles - fighting over who is in charge of what opportunity or SIC code. Same team right? Everyone seems so concerned about pecking order. Let's worry about our company values and clients! We had great sales leads on competitors clients at one time, and those tenured sales mgrs who were connected or smart (or tipped off in advance that they were going away, albeit temporarily) made many copies and distributed to staff like I did. I give these to newbies who are getting frustrated, and as rewards. Bad leads now: correction horrible leads now. Underwriting isn't as aggressive as it used to be. For a tech company, we need bleeding edge work tools. Our antiquated tools don't cut it anymore.

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TriNet Response
11y
We appreciate your insights and the contributions that you make to TriNet. The information that you have provided will be shared with the appropriate colleagues. We also encourage you to speak with the appropriate management team members about your thoughts. If you have any more feedback on how TriNet can build on its strengths and work on its areas of development, please don’t hesitate to email MYHR@trinet.com.
2.0
Dec 30, 2014

Hypocritical management and low morale

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The education reimbursement benefit is quite generous.

Cons

You'll notice that all the glowing reviews come from people in sales positions. That's because any other role is considered second-class. When Trinet had their yearly 'all-hands' conference soon after acquiring another PEO, only the sales people were invited - while there, the attendees were encouraged to work together to create their new culture, but since only sales people were invited, only sales voices were valued enough to give input. How incredibly telling.

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TriNet Response
11y
Thank you for providing feedback on your work experience at TriNet. We’ll make sure that your comments are shared with the appropriate departments. We know that all of our employees, from every organization, are critical to the success of TriNet. It is only through feedback like yours that we can identify issues and work to improve the experience for our staff. We do have to correct one point you made- every TriNet colleague is invited to every all hands meeting, period. And in fact they are expected to attend. If you are referring to our yearly sales kick off conference then yes, it focuses on sales. However, many non-sales personnel from TriNet attend to lend their subject matter expertise for sales training. Thanks again for taking the time to help us make TriNet a better company for everyone.
2.0
Dec 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits and technology.

Cons

A lot of turnover with new employees. They are enticed with decent salaries and a sign on bonus of $9k. Looks attractive but you must generate your own leads. Slow sales cycle and commission structure is horrible for PECs. You don't get your full commission upfront. It's divided into equal payments for 1 year. The company recently implemented a mentor/mentee program. Your first 5 deals must be split with a mentor. Unrealistic expectations your first year (almost unattainable). This position is treated as a payroll sales position. Therefore, information entered into the CRM (SalesForce) is inaccurate and garbage. The weekly metrics are 5 FM (first meetings). To get off the radar folks enter bad leads into the CRM. Garbage in then garbage out. Get the picture?

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TriNet Response
11y
Thank you for providing us feedback. Every comment is shared internally with the appropriate organization. Our Senior VP of Sales recently reviewed your post on Glassdoor on a team call and discussed it point by point in order to understand the situation and make improvements to current processes. We take our reviews and feedback very seriously and are confident that we continue to make positive changes within the organization based in part by reviews such as yours. Thank you for taking the time to share your thoughts with us.
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