Strong culture and competitive pay amid instability and layoffs
Pros
The company boasts a fantastic culture and a collaborative team environment. Over the years, the platform has evolved significantly; I’d even go as far as saying it’s one of the most intuitive and user-friendly systems I’ve worked with. On top of that, the compensation is highly competitive, complemented by excellent benefits and impactful employee programs.
Cons
The company has undergone significant leadership changes recently, with a largely new executive team at the helm. Over the last three years, there have been recurring mass layoffs, which appear to be driven by a strategic shift toward outsourcing roles to India. While a new office was opened in Atlanta to expand the sales team, there has been a simultaneous reduction in the remote workforce that had been in place since the pandemic. These organizational shifts, combined with a loss of several key clients due to internal operational missteps, have created an environment of instability. It is disappointing to see US-based roles displaced in favor of offshore cost-cutting measures.harder for these companies outsourcing talent from other countries.
