Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

76% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"nice colleagues (strongly depends on team)" ((in 64 reviews)); "Good salary compared to similar positions with other companies." ((in 52 reviews)); "people are nice and helpful" ((in 40 reviews)); "There are great company events and team" ((in 30 reviews)); "work life balance is good" ((in 29 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 53 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 11 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews)); "office politics not easy to stay" ((in 5 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

Trip.com Group reviews

4.0

76% would recommend to a friend

(836 total reviews)

Jane Sun

88% approve of CEO

73% positive business outlook

Ratings by demographic groups

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Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 836 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

836 reviews

5.0

Mar 15, 2024

Trip.com

Quality control

Recommend

CEO approval

Business Outlook

Pros

Great friendly office to work in Many career development opportunities Competetive salary Fantastic company benefits Bonus incentives

Cons

Shift work might not appeal to everyone

5.0

Mar 15, 2024

Good job

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

the benefits are decent, the payment good compared with similar jobs in the market. The communication within the Edinburgh office is mostly excellent, open, and casual. Good chances for promotions and/or moving up within the career-ladder of the company.

Cons

it can be stressful and sometimes one has to remember that some of the rules are made by people from a different culture. But the support from the Edinburgh team is always there.

5.0

Mar 15, 2024

Getting better and better every day !

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Huge focus on employee development & promotions

Cons

None at all. Love life at Trip.com

Viewing 370 - 372 of 836 Reviews

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Trip.com

Good job

Getting better and better every day !

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