Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Trip.com Group?

76% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"nice colleagues (strongly depends on team)" ((in 64 reviews)); "Good salary compared to similar positions with other companies." ((in 52 reviews)); "people are nice and helpful" ((in 40 reviews)); "There are great company events and team" ((in 30 reviews)); "work life balance is good" ((in 29 reviews))

What are the cons of working at Trip.com Group according to real employee reviews?

"Management is bad" ((in 53 reviews)); "These corrupt managers don't promote capable employees; they only promote their sycophants." ((in 14 reviews)); "Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure" ((in 11 reviews)); "different shifts every week making a bad life balance" ((in 8 reviews)); "office politics not easy to stay" ((in 5 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

Skip to content Skip to footer

Notifications

Trip.com Group

Trip.com Group reviews

4.0

76% would recommend to a friend

(836 total reviews)

Jane Sun

88% approve of CEO

73% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Work/Life balance

3.7

Senior management

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 836 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

836 reviews

4.0

Feb 27, 2024

could be a good company

Data analyst

Recommend

CEO approval

Business Outlook

Pros

good work life balance, and not too much push

Cons

not very competitable salary in the industry

3.0

Feb 22, 2024

Good experience, but it greatly depends on who your boss is

Marketing supervisor

Recommend

CEO approval

Business Outlook

Pros

-Gain exposure to diverse cultures, particularly Chinese corporate culture. -Experience rapid growth due to an exceptional execution capability, supported by a large team of developers.

Cons

-Decisions made by a leader must be implemented, regardless of their nature. Execution is required, even in cases where the decision may seem illogical. -In countries beyond the Chinese-speaking sphere, decision-making authority tends to be limited.

5.0

Feb 22, 2024

I can confidently say it's been an incredible experience

Senior product manager

Recommend

CEO approval

Business Outlook

Pros

I've been with Trip.com for over a year now, and I can confidently say it's been an incredible experience. The work environment here is dynamic and collaborative, with teams that are truly passionate about revolutionizing the travel industry. Trip.com fosters an innovative culture where every idea is welcomed, and employees are encouraged to think outside the box. The company offers fantastic employee benefits and perks, including competitive salaries, comprehensive health insurance, and generous travel discounts. But beyond the tangible perks, what sets Trip.com apart is its global impact. Working here means having the opportunity to work on projects that have a significant impact on the travel industry worldwide. Trip.com prioritizes diversity and inclusion, creating a welcoming environment where employees from all backgrounds feel valued and respected. The leadership team is supportive and approachable, and they genuinely care about the success and well-being of their teams. In summary, Trip.com is more than just a workplace – it's a community of passionate individuals working together to shape the future of travel. I'm proud to be part of such an innovative and forward-thinking company.

Cons

Limited Work-Life Balance: While Trip.com offers a dynamic and fast-paced work environment, some employees may find it challenging to maintain a healthy work-life balance. The nature of the travel industry often involves irregular hours, tight deadlines, and occasional periods of high workload, which can impact personal time and well-being.

Viewing 376 - 378 of 836 Reviews

Jobs at Trip.com Group